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Mercedes Benz of West Covina
Business Development Center Agent (BDC)
Career Insights for Sales Advisor
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Scorecard
Based on California data
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What they do
A Sales Advisor provides customers with information on company products or services, assists in selecting products, and completes sales orders. Handles customer phone calls and emails, or meets with customers in retail settings. Adds information to customer database.
$65,304 / year median in California
-9% projected decline
Job Description
Overview Join our dynamic team as a BDC Agent, where your energetic approach and exceptional communication skills will drive our growth and customer engagement. In this role, you will be the first point of contact for prospective clients, leveraging your sales expertise to build relationships, identify opportunities, and support the expansion of our business. Your passion for high-end sales and customer service will help us achieve ambitious targets while providing a seamless experience for our clients across various industries. This paid position offers an exciting opportunity to develop your sales career in a fast-paced, supportive environment. Duties Engage with potential clients through outbound calls and follow-up communications to generate new business opportunities Build and maintain a robust sales pipeline by qualifying leads and nurturing client relationships Support the sales team with inventory management, CRM (Customer Relationship Management) system updates, and sales documentation Upsell additional products or services to existing customers to maximize revenue and enhance client loyalty Utilize strong phone etiquette and public speaking skills to effectively communicate value propositions and close high-end deals Qualifications Experience as a BDC in retail sales and/or Internet Sales in the automotive industry Excellent communication skills in multiple languages (bilingual/multilingual abilities are highly desirable) Familiarity with CRM software, inventory management, and outbound sales strategies Demonstrated ability to build lasting customer relationships through effective client communication and customer service Organizational skills with the ability to manage a busy sales pipeline efficiently Experience in automotive selling techniques, and high-end sales is preferred This role is perfect for motivated individuals eager to excel in a competitive sales environment while delivering outstanding customer experiences. If you thrive on achieving goals, building relationships, and working within a collaborative team, we want to hear from you!