Wellness Advisor - Front Desk YogaSix Stamford Stamford, CT Job Details Part-time $17 - $23 an hour 1 day ago Benefits Paid training On-the-job training Employee discount Flexible schedule Qualifications Computer operation Interpersonal skills Phone communication In-person customer service English Fitness sales Time-based sales targets Activity sales targets Computer skills Appointment scheduling Retail sales Client interaction via phone calls Full Job Description
DESCRIPTION
Job Title:
Wellness Advisor Reports to: General Manager
COMPANY OVERVIEW
YogaSix believes everyone deserves the mind-body experience of yoga. YogaSix offers seven different class types designed to accommodate students of all levels in a way that is energizing, empowering, and fun. YogaSix was established in 2012 and is the fastest growing boutique yoga company in the United States.
POSITION
The Wellness Advisor is most often the first and last point of contact for current students as well prospective students. The best Wellness Advisors are friendly, outgoing and CURIOUS individuals who are dedicated to learning about the students' that the studio serves. This curiosity allows them the ability to make expert format, membership/package, and retail recommendations based on the student's goals. Additionally, they ensure the studio is a clean and inviting space.
DUTIES:
New Member Acquisition and Retention:
A successful studio depends on supporting prospective students through the following life cycle
Booking Appointments:
Contacting leads in a timely manner to establish relationship and get them booked in for a class experience, achieving a daily, weekly, and monthly quota Studio Tours & Education Be knowledgeable about products, programs and pricing Conduct studio tours with new prospects to build rapport to facilitate sales Membership Sales A studio (yes, even a yoga studio) is a business. Following a successful initial class experience, Wellness Advisors present the best membership or class package option based on the student's goals Meet and exceed sales goals as established by the General Manager Retention Ensure new members are onboarded properly Assists with maintaining a clean, safe and inviting environment
JOB REQUIREMENTS
Communication & People Skills Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email Ability to work harmoniously with co-workers, clients and the general public Strong customer service skills Strong phone skills Driven & Eager to Learn Goal-oriented with an ability to achieve sales targets Ability to learn and use the studio software system Must have proficient computer skills Attend special events and trainings as needed Critical Thinking Ability to excel in a fast changing, diverse environment, using sound judgment Must be able to work weekends Must have reliable transportation
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job May be required to sit or stand for up to four hours at a time. May be required to reach with hands and arms. Must be able to bend, lift, kneel, and drive a car. May be asked to occasionally lift up to 30 pounds. Must be able to effectively hear in person and via telephone
COMPENSATION & PERKS
This part-time position offers a competitive hourly wage with a consistent, recurring schedule, and opportunity to pick up additional shifts Bonus and/or commission opportunities based on performance Discounts on Teacher Training programs Retail discount Free studio membership
SKILLS YOU WILL LEARN
Successful Wellness Advisors develop a broad and marketable skill set through their time in this role that are transferable throughout the boutique fitness space, as well as many industries outside of the fitness industry. Wellness Advisors are able to promote their sales skills, impact in marketing and the lead generation process, operations, and client care. This is an excellent position if your goal is to ultimately manage a boutique fitness space, or to develop these skills to be applied in other industries
EQUAL OPPORTUNITY EMPLOYMENT
YogaSix provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, YogaSix complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Note:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job as they may change at any time with or without notice.
Benefits:
Employee discount Free Studio Membership Flexible schedule On-the-job training Paid training
Pay:
$17.00 - $23.00 per hour Expected hours: 12.0 - 20.0 per week