Kitchen and Bath Remodeling Sales and Design Consultant CT Shower & Bath - 2.0 West Hartford, CT Job Details Full-time $50,000 - $60,000 a year 10 hours ago Benefits Paid training Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Life insurance Qualifications Carpentry Term negotiation Customer communication Microsoft Excel Customer relationship building Customer service Client rapport building Interior design Attention to detail Construction industry experience Retail store experience Geometry Architectural design planning experience Client services experience within retail industry Organizational skills Purchasing Managing projects Productivity software Associate's degree Retail sales

Full Job Description About Us:

Since 1992, CT Shower & Bath has helped customers create their perfect bath - their sanctuary! From designing and installing custom frameless glass enclosures to full bath renovations, we have all the products for the discriminating customer. Also, Captivating Kitchens by CT Shower & Bath offers full remodeling with custom and semi-custom cabinetry to create elegant kitchens with value in mind. CT Shower & Bath is a privately-owned, family-run business which is passionate about baths and kitchens and delivering world-class customer experience. Our approach is to educate our customers not to "sell" them. About the

Opportunity:

We are looking for the right person to join our small team as a Sales and Design Consultant for glass enclosures, bathroom and kitchen remodeling. We provide a spectrum of enclosures: from standard units to complex custom designs. We are considered one of the best in the industry. Our bathroom and kitchen remodeling ranges from simple updates to complete redesigns. We pride ourselves on creating stunning designs that are cost effective, functional and exceed the customer's expectations. The Sales and Design Consultants are responsible for providing expert product selection and technical assistance, utilizing their unique creative capabilities. Excellent customer service and project management skills ensures the project is complete without surprises.

Essential Functions:

Our Sales and Design Consultant is required to: Respond to and follow up on all inquiries from prospective customers Track all client information and lead follow-up Qualify all prospective customers Assist and advise the customer in all product selections with a focus on educating Manage and execute all stages of the sales process from opportunity to invoice, and ensure proper follow-through, minimal issues or returns, while achieving high customer satisfaction Design project using computer software products and collaborate with installers when required Complete project estimate utilizing CTS&B defined process and tools Create clear and detailed definition of scope of work for the customer and other staff Coordinate site measures o Prepare and complete all contract documents Accurately prepare all Purchase Orders before ordering Price all Change Orders when necessary Develop an in-depth knowledge of key product lines and stay current on changes Demonstrate a positive attitude Conduct self in a professional manner Work successfully individually and as a team member Achieve short- and long-term annual sales goals Ensure compliance with all company and showroom policies and procedures Identify and create new customers through building strong relationships with contractors, builders, retail customers, suppliers, etc.

Education, Skill and Experience Required:

Associate's degree in business, sales, interior design or interior architecture or equivalent work experience 3+ years sales experience, preferably in the bath remodeling or building materials industries Previous experience working with retail customers and trade professionals Customer focused mindset Solid knowledge of construction basics, particularly carpentry and plumbing Proficient computer skills utilizing the Microsoft Office Suite, with excellent skills in Excel and Word Strong knowledge of math/geometry Ability to solve technical problems and to anticipate/avoid potential issues Excellent critical thinking and interpersonal skills with the ability to work well with a wide variety of people Experience in project management with the ability to manage client expectations and time effectively Strong communication and organization skills with excellent attention to detail Reliable, highly motivated—self motivated Work independently and with other team members Ability to prioritize assignments Strong sales aptitude, negotiation skills and demonstrated ability to build rapport with clients Willingness to learn Background in a design, other creative environment or construction a plus Knowledge of glass enclosure design software products and 20/20 a plus

Work Environment:

This position reports to the Sales Manager/Owner. This position is in our showroom at a single location. As design responsibilities expand, customer site visits may be required to obtain the proper measurements and design requirements. The person in this position will also be required to participate in staffing the local Home Show, annually, which may include time on Saturday and/or Sunday.

Position Type and Expected Hours of Work:

This is a full-time position of 37 hours per week. Days of work are Monday, Tuesday, Wednesday and Friday, 8:30 am to 5:00 pm and Saturday 9:00 am to 2:00 pm with Sunday and Thursdays off. The above is intended to describe the general content of and requirements for the performance of this job. Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Benefits available:

Paid holidays Paid Time Off Paid life insurance Health insurance subsidy Dental and vision insurance offerings Retirement savings plan offering Employee discount

Compensation:

Compensation for this position is divided between fixed salary and sales commission. Starting compensation is based on experience and skills. Annual range $50,000 - $60,000. Commission will be paid monthly at 3.5% of gross sales, minus any commission paid to contractors. CT Shower & Bath is an equal opportunity employer and does not make hiring decisions based on age, race, gender, religion, disability or any other characteristic protected by applicable law.

Pay:

$50,000.00 - $60,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Paid training Vision insurance

Work Location:

In person