We are currently hiring a motivated Customer Engagement Representative to join our Tampa Bay team. This role is ideal for someone who enjoys working with people, is motivated by goals, and wants to build hands-on experience in sales, customer engagement, and business development. As a Customer Engagement Representative, you will learn how to identify customer needs, introduce Verizon wireless and broadband services, and turn customer conversations into meaningful sales opportunities. You will receive ongoing sales training, product education, and coaching designed to strengthen your confidence and help you succeed throughout the sales process. What You'll Do as a Customer Engagement Representative Connect with prospective customers, identify new sales opportunities, and introduce Verizon wireless and high-speed broadband services. Ask questions to understand customer connectivity needs and create personalized sales recommendations based on available products and services. Present Verizon plans, promotions, pricing, and service features clearly while guiding customers through the sales process. Build service packages, complete customer enrollments, and maintain accurate sales and account information. Work toward individual and team sales goals while participating in ongoing sales coaching, product training, and performance development. Collaborate with fellow sales representatives and leadership to share successful sales strategies, strengthen customer engagement, and improve overall sales results.
What We're Looking For:
Customer Engagement Representative Strong communication and interpersonal skills with an interest in developing professional sales experience. Goal-oriented mindset with motivation to achieve individual and team sales targets. Confident, personable, and comfortable communicating with different types of customers. Coachable attitude with a willingness to learn new sales techniques and improve through feedback. Self-motivated, dependable, and able to contribute positively within a team sales environment. Previous experience in sales, retail, hospitality, customer service, or another customer-facing position is helpful but not required. How to
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