We are looking for a motivated Customer Engagement Representative to build strong customer relationships through direct communication and meaningful in-person interactions. This role focuses on understanding customer needs, providing guidance, and supporting positive customer relationships. As a Customer Engagement Representative, you will communicate directly with customers, learn about their needs, answer questions, and provide helpful guidance. The Customer Engagement Representative will focus on relationship building and creating professional connections with customers. What You'll Do Build relationships through in-person interactions Communicate directly with customers Learn customer goals, preferences, and needs Provide personalized guidance Help customers understand available products and services Maintain ongoing customer relationships Follow up with customers when appropriate Communicate customer feedback to the team The Customer Engagement Representative position places a strong emphasis on relationship building. A successful Customer Engagement Representative will listen carefully, maintain professional relationships, and use relationship building to create positive customer experiences. What We're Looking For The ideal Customer Engagement Representative is personable, attentive, and comfortable developing relationships through direct interaction. The Customer Engagement Representative should enjoy meeting people and strengthening relationship-building skills. Previous experience is helpful but not required. Qualifications Strong relationship-building skills Comfortable communicating directly with customers Strong listening and interpersonal skills Professional and approachable personality Comfortable with face-to-face interactions Strong follow-through Dependable and willing to learn Previous customer-facing experience is a plus