A Sales Support Specialist works as part of a sales team to provide support to sales representatives and assist with customer service. Manages data used by a sales team. Reviews orders and customer requests, and works to resolve customer issues related to sales. May research and develop leads for sales.
Lake City, FL Green Dynamix is a wholesale plant sourcing and logistics company serving professional landscape contractors throughout the Southeastern United States. We help our clients simplify plant procurement by sourcing everything from groundcovers and shrubs to specimen trees and palms, then coordinating delivery directly to their jobsites. For over 30 years , we've built our reputation on reliability, responsiveness, and exceptional customer service.
Our mission is simple:
We aim to be "The Highlight of Your Day!" As we continue to grow, we are seeking an Inside Sales Support Specialist to join our team in-office at our Lake City, Florida location. This position plays a critical role in supporting our Account Executives and clients by coordinating quotes, processing orders, maintaining accurate information, and helping ensure projects move smoothly from estimate to delivery. The ideal candidate is highly organized, detail-oriented, customer-focused, and enjoys working in a fast-paced team environment. Position Summary - The Inside Sale Support Specialist is responsible for supporting Account Executives with customer communication, accurate quoting, processing orders and coordinating sales-related activities within the company. This position plays an extremely vital role in maintaining excellent client relationships by acting as an extension of the outside sales and management team. If you resonate with this, you may be a perfect fit… Are you a professional seeking a new opportunity in a challenging and rewarding industry? Send us your resume! We value the people on our team because their hard work and success allows us to foster the success of our amazing clients. We want to hire people who are self-starters, enthusiastic and want to grow with us. We also understand that life happens, and family is your number one priority . Our company culture models our
Established company with 30 years of industry experience Family-oriented culture that values teamwork and accountability Opportunities for growth and professional development Performance bonus opportunities Work alongside experienced professionals in a growing industry Competitive benefits package
WHAT YOU'LL DO
Support Account Executives with quoting, customer communications, and sales coordination Process customer orders accurately and efficiently Communicate with customers regarding availability, pricing, delivery schedules, and order status Coordinate with operations and logistics teams to ensure successful order fulfillment Maintain accurate customer and sales records Assist in identifying and developing new customer opportunities Serve as a resource for customers when sales representatives are unavailable Contribute to the outstanding customer experience Green Dynamix is known for
EXPECTED QUALIFICATIONS
High school diploma or equivalent required Associate degree preferred Minimum two years of customer service, sales support, or administrative experience Strong communication and phone skills Excellent organizational and time management abilities Proficiency with Microsoft Office applications Ability to prioritize multiple tasks in a fast-paced environment Positive attitude and team-oriented mindset
PREFERRED QUALIFICATIONS
Landscaping, nursery, horticulture, or green industry experience Plant identification knowledge Microsoft Dynamics 365 experience CRM software experience Bilingual (English/Spanish)
BENEFITS & COMPENSATION
Health Insurance Dental Insurance Vision Insurance Paid Time Off Employee Discount Retirement Plan Professional Development Assistance Bonus Opportunities
SCHEDULE
Monday-Friday, 8 a.m. to 5 p.m., in-office at our Lake City, FL location
LOCATION
Our main office and distribution yard is located at 1550 SW Bedenbaugh LN, Lake City, FL 32025.
Job Type:
Full-time Pay:
$18.00 - $21.00 per hour
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance
Compensation Package:
Bonus opportunities
Education:
Associate (Preferred)
Experience:
CRM software: 1 year (Preferred) B2B sales: 1 year (Preferred) Sales support: 1 year (Required) Microsoft Dynamics 365: 1 year (Preferred)
Microsoft Office:
2 years (Required) Customer service: 2 years (Required) Inside sales: 1 year (Required) Customer relationship management: 1 year (Preferred)
