Company Overview:

IRISS is the global leader in industrial safety and condition-based monitoring technologies, trusted by power generation, data center, and critical infrastructure teams worldwide. We design and manufacture in our facility in Bradenton Florida (made in the USA) innovative solutions that make maintenance safer, smarter, and more connected — helping organizations prevent failure, reduce risk, and protect their people. IRISS has its headquarters in the U.S. with operations across LATAM, EMEA, APAC, and India. At our core is a simple idea with profound impact: We Humanize Safety. That means creating products and technologies that are not only advanced, but intuitive, empowering, and designed with people in mind. We're shaping the future of how industries work — and how workers stay safe. Why Join IRISS? At IRISS, you're not just joining a company — you're joining a movement. We're a rapidly expanding global market leader with a startup mindset. That means big ideas, fast momentum, and real opportunity to shape what comes next. This is the place for builders, thinkers, and problem-solvers who want their work to matter and their careers to move just as fast as our growth. Here, you won't get lost in layers of bureaucracy. You'll have a voice, real influence, and a front-row seat to how a global brand is built. From advancing next-generation safety solutions for data centers to helping scale our go-to-market strategy across continents, you'll see your impact immediately. We move quickly. We think boldly. We support each other. And we take pride in doing serious work without taking ourselves too seriously. At IRISS, safety meets innovation, ambition meets collaboration, and growth meets opportunity. We're professional, passionate, and genuinely human at every level. If you're looking for a place where your ideas are heard, your work makes a difference, and your career can accelerate alongside a company on the rise — you've found it.

Position:

Sales Order Specialist Location:

Bradenton, FL (On-Site)

Reports To:

Accounting Manager Position Overview The Sales Order Specialist is responsible for the end-to-end processing of customer sales orders, ensuring they are entered accurately, fulfilled efficiently, and billed correctly within the ERP system. This role works closely with the Senior Accountant, AP/AR Clerk, and Sales team to support a seamless order-to-cash process while delivering an exceptional customer experience that reflects IRISS's mission of Humanizing Safety. Key Responsibilities Process customer sales orders accurately and in a timely manner. Review orders for completeness, pricing, product availability, and shipping requirements. Coordinate with Sales, Customer Service, Production, Purchasing, Shipping, and Accounting to ensure smooth order fulfillment. Monitor order status and proactively communicate updates to customers and internal teams. Resolve order discrepancies, shipping issues, pricing concerns, and customer inquiries. Maintain accurate customer and order records within the ERP and CRM systems. Prepare order confirmations, invoices, and other sales-related documentation as needed. Assist with returns, credits, and order modifications. Ensure compliance with company policies and established order processing procedures. Identify opportunities to improve processes and enhance customer satisfaction. Qualifications High school diploma required; Associate's or Bachelor's degree preferred. 2+ years of experience in sales order processing, customer service, sales support, or a similar administrative role. Experience working with ERP systems (Salesforce, NetSuite, Rootstock or similar) preferred. CRM experience, preferably Salesforce, is a plus. Strong attention to detail and excellent organizational skills. Excellent verbal and written communication skills. Ability to prioritize multiple tasks and meet deadlines. Proficiency in Microsoft Office, particularly Excel. Strong problem-solving skills and a positive, team-oriented attitude. Preferred Qualifications Experience in a manufacturing or distribution environment. Knowledge of inventory, shipping, and order fulfillment processes. Familiarity with international orders and export documentation is a plus. What We Offer Competitive salary Health, dental, and vision insurance Retirement plan Paid time off Professional development opportunities Collaborative and supportive work environment.

Job Type:

Full-time Pay:

$27.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Application Question(s): Why are you interested in the position and why do you believe you would be a good fit for the role?

Work Location:

In person