Sales Support Consultant

Main Duties & Responsibilities:

Primary Job Role Facilitate the quoting of heavy equipment by performing the following duties. Creates new equipment sale quotes via iQuote for sales force. Develops and maintains all iQuote standard configuration templates. Works with sales force and supervisor to ensure our machine configurations best position the dealership to profitably win a higher percentage of deals. Acts as dealer champion for Caterpillar competitive analysis programs, including VET & Turbo. Creates production reports to enhance sales force customer presentations. Submits all special price requests (SPARs) to Caterpillar. Performs all aspects of the new machine dealer trade process, including not only the procurement of equipment, but also the processing of machines traded to other dealers as well. Performs other duties as assigned.

Essential Job Competencies Safety:

fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.

Job Specific Skills:

Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.

Communication:

Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.

Analytical:

Uses a logical, systematic, sequential approach breaking down complex tasks into its component parts and considering each part in detail. Compares alternatives, evaluating the costs, benefits, risks, and chances for success, in making decisions. Identifies patterns and trends to determine root cause. Generates a range of creative solutions, choosing the most appropriate option.

Information Gathering:

Checks all appropriate sources in identifying the information needed for analysis and decision making. Uses skillful methods in obtaining high quality relevant information. Checks work to ensure accuracy and completeness. Compares observations or finished work to what is expected to find inconsistencies. Clearly documents sources and organizes the information according to the research needs.

Credibility:

Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.

Stress Management:

Keeps functioning effectively when under pressure and maintains self-control in the face of hostility or provocation. Remains calm under stress. Can effectively handle several problems or tasks at once. Controls response when criticized or provoked.

Results Oriented:

Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.

Interpersonal Skill:

Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their support. Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward or tense interpersonal situations, focusing on issues and interests instead of people or positions. Knows when to escalate critical issues when unsuccessful in gaining support.

Company Overview:

In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida. Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida

• The Carolinas, Georgia, Texas & Tennessee
• to serve the needs of other specialized industries and customers.

Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale. Currently, more than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.

Qualifications:

Education and Experience Formal Education:

High School diploma or GED.

Experience:

1-2 years.

Required / Credentials

Minimum 2 years of experience in Sales and with Heavy Equipment. Knowledge of Microsoft Word and Excel required. Must be able to comprehend, speak, and write the English language. Must possess good interpersonal and communication skills. High School Diploma or equivalent required. Not Required but Highly Desired Criteria Bachelor's Degree from a four-year college or university or related equivalent experience preferred. Updating of Knowledge Job requirements do not significantly change over time. Responsibility for Change, Innovation, Overall Improvement, and/or

Effectiveness Problem Solving:

Job requires basic problem-solving ability using established examples / guidance.

Creativity:

Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.

Autonomy:

Job is regularly monitored to determine outcomes. Assignments allow some discretion in decision making and setting priorities within well-established parameters.

Working Environment Stress Load:

Occasional exposure to these stresses (less than 20% of the time).

Workload Fluctuation:

Job involves occasional changes in priorities, complexity and/or quantity of work.

Work Schedule:

Work is routinely performed during regular business hours with rare exceptions. Organizational Impact A person's performance in this job has noticeable immediate impact on expense, efficiencies or achievement of overall department objectives. Supervisory Responsibility Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team) Physical Demands "NA" : Not Applicable "O" : Occasionally

• (up to 3 hours/day) "F" : Frequently
• (3-6 hours/day) "C" : Constantly
• (6-8 hours/day)

N/A :

Climbing N/A :

Balancing N/A :

Stooping N/A :

Kneeling N/A :

Crouching N/A :

Crawling O :

Reaching F :

Standing F :

Sitting F :

Walking N/A :

Feeling O :

Fingering N/A :

Grasping N/A :

Repetitive Motion C :

Talking C :

Hearing O :

Pushing

• Up to 25 lbs.

O :

Pulling

• Up to 25 lbs.

O :

Lifting

• Up to 25 lbs.

N/A :

Pushing

• 26-50 lbs

N/A :

Pulling

• 26-50 lbs.

N/A :

Lifting

• 26-50 lbs.

N/A :

Pushing

• Over 50 lbs.

N/A :

Pulling

• Over 50 lbs.

N/A :

Lifting

• Over 50 lbs. Environmental Conditions "NA" : Not Applicable "O" : Occasionally
• (up to 3 hours/day) "F" : Frequently
• (3-6 hours/day) "C" : Constantly
• (6-8 hours/day)

C :

Inside conditions: Protection from weather but not necessarily from temperature change.

N/A :

Outside environmental conditions: No effective protection from weather.

N/A :

Extreme cold: Temperatures below 32 degrees for periods of more than one hour.

N/A :

Extreme heat: Temperatures above 100 degrees for periods of more than one hour.

N/A :

Noise:

sufficient noise to cause the worker to shout to be heard above the ambient noise level

N/A :

Vibration:

Exposure to oscillating movements of the extremities of whole body.

N/A :

Hazards:

Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals.

N/A :

Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation.

N/A :

Oils:

There is air and/or skin exposure to oils and other cutting fluids.

N/A :

Air particulates / contaminants: the worker is required to wear respirator.

RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY

EMPLOYER