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Automotive Internet Sales
Career Insights for Car / Vehicle Sales Representative
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Scorecard
Based on Florida data
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What they do
A Car or Vehicle Sales Representative develops buyers by maintaining rapport with previous customers, suggesting trade-ins, customer prospecting, greeting drop-ins, responding to inquiries, recommending sales campaigns and promotions, and explaining warranties and services. Demonstrates vehicles by explaining characteristics, capabilities, features, and product testing. Understands vehicles by studying characteristics, capabilities, and features, comparing and contrasting competitive models, and inspecting vehicles.
$65,945 / year median in Florida
+1% projected growth
Job Description
Job Description Job Description About Us:
Optimum RV is a premier RV dealership offering a wide range of recreational vehicles and exceptional customer service. We are seeking a motivated and customer-focused RV Internet Sales Professional to join our dynamic sales team and help customers to find their dream RV. RV Internet Sales Professionals are responsible for managing and converting online leads while assisting customers throughout the RV purchasing process.The primary duties will include:
- Responding promptly to internet inquiries, leads, and online chat requests to engage potential customers.
- Building rapport with customers to understand their RV needs, preferences, and buying timeline.
- Providing detailed information on RV models, including motorhomes, travel trailers, and fifth wheels, through phone, email, text, and virtual communication.
- Scheduling appointments and coordinating dealership visits or virtual tours for prospective buyers.
- Utilizing CRM systems to track, manage, and follow up on all customer interactions and leads.
- Following up consistently with leads to nurture relationships and opportunities into sales.
- Meeting or exceeding lead response time, appointment-setting, and sales performance goals.
- Staying current on product knowledge, pricing, promotions, and financing options.
- Participating in ongoing sales and digital communication training programs.
- Maintaining professionalism and delivering an exceptional customer experience in all virtual interactions.
- Adhering to company policies, procedures, and safety standards at all times.
- All other responsibilities as assigned. Requirements Minimum Requirements
- Proven experience in sales, preferably in the automotive or RV industry.
- Strong interpersonal and communication skills.
- Ability to build rapport with customers and understand their needs.
- Excellent negotiation and closing skills.
- Self-motivated with a strong desire to achieve sales targets and earn commissions.
- Ability to work flexible hours, including weekends and holidays.
- Valid driver's license with a clean driving record.
- High school diploma or equivalent.
- Ability to work flexible hours, including weekends and holidays.