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Inside Sales/ Customer Service Representative
Career Insights for Inside Sales Representative
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Scorecard
Based on Florida data
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What they do
An Inside Sales Representative represents and sells products or services on behalf of a company, selling primarily through phone or email contacts. Recruits new customers, presents information to demonstrate product value and persuade buyers, negotiates prices, confirms sales agreements, and works to meet company sales goals.
$74,362 / year median in Florida
+5% projected growth
Job Description
Seeking an Inside Sales Representative to provide exceptional customer service to customers in person and over the phone. This role requires a dependable, organized individual who can multitask in a fast-paced environment while delivering professional customer support.
Responsibilities:
Provide outstanding customer service by assisting customers in person and over the phone. Prepare product quotes, including freight costs, and assist with order inquiries. Research and resolve customer concerns, order discrepancies, and claims. Manage multiple tasks while maintaining accuracy and organization. Collaborate with team members to ensure customers receive timely and effective support.
Qualifications:
Strong communication and customer service skills. Excellent organizational and multitasking abilities. Basic computer skills and the ability to learn new systems. Bilingual (English/Spanish) required. Reliable attendance and a strong work ethic.
Schedule:
Monday through Friday, 8:30 AM
•4:30 PM (30-minute lunch). Rotating Saturday shift from 9:00 AM
•12:00 PM.
Compensation:
Starting Pay:
$17
•18 per hour, based on experience. Higher starting pay available for candidates with relevant knowledge and experience. Performance evaluation after 90 days.
Benefits:
Health insurance after one year of employment. Paid holidays. Paid time off (PTO). Five paid sick days per year.
Pay:
$17.00
•$18.00 per hour Expected hours: 40.0
•45.0 per week
Benefits:
Health insurance On-the-job training Paid time off
Work Location:
In person