Retention & Sales Representative - CCR

Retention & Sales Representative•CCR Vish Consulting Services Augusta, GA Job Details Contract $16•$17 an hour 11 hours ago Qualifications Record keeping Customer retention Sales Phone communication Identifying new business opportunities Mid-level High school diploma or GED Customer support 1 year Communication skills Negotiation Client interaction via phone calls

Full Job Description Job Description:

Retention & Sales Representative•

CCR Location:

621 NW Frontage Rd, 2nd Floor, Augusta, GA 30907

Overview:

We are seeking a motivated Retention & Sales Representative to join our team. The ideal candidate will have strong customer service skills, experience in a high-volume call center environment, and the ability to retain customers while identifying sales opportunities.

Key Responsibilities:

Handle a high volume of inbound and outbound customer calls professionally and efficiently Engage with customers to understand their concerns and provide effective solutions Focus on customer retention by addressing issues and offering appropriate products or services Identify and pursue sales opportunities during customer interactions Maintain accurate records of customer interactions and transactions

Required Qualifications:

Previous customer service experience in a high-volume environment Minimum 2+ years of call center experience or equivalent High school diploma or equivalent

Preferred Qualifications:

At least 1 year of contact center experience At least 1 year of retention experience Strong communication, negotiation, and problem-solving skills

Job Type:

Contract Pay:

$16.00•$17.00 per hour

Work Location:

In person