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YH
Y. Hata & Co., Limited
WILL CALL
Career Insights for Sales Support Specialist
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Scorecard
Based on Hawaii data
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What they do
A Sales Support Specialist works as part of a sales team to provide support to sales representatives and assist with customer service. Manages data used by a sales team. Reviews orders and customer requests, and works to resolve customer issues related to sales. May research and develop leads for sales.
$61,589 / year median in Hawaii
+6% projected growth
Job Description
For over 111 years, Y. Hata has proudly supported Hawaiʻi's foodservice industry as a trusted, locally owned, family-run business. Our legacy is built not only on excellence, but on lasting relationships, tradition, and a deep commitment to our community. At Y. Hata, we're dedicated to providing a purpose-driven workplace where every team member is embraced as part of our ʻOhana, and where dedication and heart are met with opportunity, support, and growth. As we continue to grow, our focus remains on cultivating a positive, engaging culture rooted in our Core Values — one where people feel valued, supported, and inspired to thrive. If you're looking to make a meaningful impact and grow with purpose, we invite you to become part of the next chapter in our legacy of heart and excellence.
Starting Pay:
$17.00 per hourWork Schedule:
Must be available to work a flexible schedule between Monday to Saturday, from 7am- 3:30pm.
Position Summary Description:
Responsible for the accurate and timely fulfillment of customer delivery and Will Call orders in coordination with Sales Support Coordinators. This includes providing high-quality food service support, retrieving and staging products in a variety of warehouse environments, and maintaining orderly Will Call staging areas. Additional responsibilities include supporting day-to-day warehouse operations as needed.Essential Duties and Responsibilities:
Providing "Food-service Beyond Expectations" to all Will Call customers. This is to be accomplished by providing timely and efficient delivery of orders, while maintaining a positive and pleasant attitude. Pulling orders from various environments (Frozen, Chill, & Dry) in the warehouse and partnering with the Management team to ensure that customers are receiving their product in a timely manner. Responsible for daily and weekly monitoring of Will Call staging areas across Frozen, Chill, and Dry storage environments, ensuring all unclaimed product is returned to inventory within 48 hours. Coordinate deliveries in collaboration with the Sales Support Coordinator. Maintain effective and timely communication with Sales Support Coordinators via two-way/walkie-talkie radio systems. Support receiving dock operations by contributing to workload management during slower periods. Perform similar and related duties as assigned by the Supervisor. Uses the Company's Mission/Vision Statements and Core Values as their guiding principles.Qualifications:
High School Diploma or GED equivalent. Six months to one year experience of distribution or warehouse experience, preferably in the food-service industry.Physical Demands:
The employee is frequently required to lift and carry objects weighing up to 100 lbs. Why You'll Love Working at Y. Hata We believe our employees deserve more than just a paycheck. Our comprehensive benefits package is designed to support your well-being, growth, and success — both on and off the job. Rewarding Compensation- Competitive pay, merit increases, and flexible pay options. Your Health Matters
- Robust medical, vision, and life insurance; EAP support. Time to Recharge
- PTO, paid holidays, and floating holidays. More Than Just Perks
- Paid parking, safety gear, uniforms, celebrations, discounts. Investing in You
- Tuition assistance and development opportunities. Plan for Tomorrow
- 401(k), Roth 401(k), and After-Tax 401(k) with company match.
Benefits
- Paid Time Off (PTO)
- Floating Holidays
- Financial Aid/Assistance
- 401(k) Plans