Tesla Advisor, Delivery

Tesla Advisor, Delivery Tesla - 3.3 Urbandale, IA Job Details Part-time 1 day ago Benefits Employee assistance program 401(k) matching Pet insurance Qualifications Document preparation (loan closing) Sales Mid-level Improving operational efficiency Fleet management Salesforce Cloud Driver's License Post-sales client support Performance Improvement (PI) Certified Notary Public CRM system proficiency Productivity software 1 year Cross-functional collaboration Communication skills Cross-functional communication Full Job Description What to Expect As a Tesla Advisor, Delivery, your primary focus is on enhancing operational efficiency to boost store productivity. The Tesla Advisor, Delivery, supports customers after they place a vehicle order by collaborating with cross-functional teams to ensure an exceptional experience. This includes securing financial solutions, managing trade-in details, and completing delivery milestones. To succeed at Tesla, you must be energetic, highly organized, and hard-working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We are seeking a candidate with both the skills to create an exceptional client experience and a genuine commitment to the cause of sustainable energy. What You'll Do Prepare customer loan and DMV documents and collaborate with other employees to ensure successful delivery appointments Demonstrate expertise in selling Tesla's products and services Maximize scheduling efficiency to improve customer experiences Compile reports for performance improvement and support training Work closely with other employees to ensure smooth pre-delivery experiences for customers with upcoming delivery appointments and provide a great customer-centric delivery experience

Maintaining Store Fleet:

Coordinating service, allocation management, and completing accident report Perform additional responsibilities as assigned to meet business needs including delivery preparation, direct deliveries, and sales What You'll Bring At least 1 year of customer service experience Proactive team member and ability to develop collaborative relationships Highly organized and excellent written and verbal communication skills Proficient with Microsoft Office Suite and CRM tools (Salesforce preferred) Ability to work evening hours, weekends, and holidays in a retail environment Valid driver's license required For roles working in

CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC

This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment For roles working in

AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA

Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license Compensation and Benefits Benefits As a part-time Tesla employee, you will be eligible for: 401(k) with employer match Employee Assistance Program Sick and Vacation time Tesla Babies program Back-up childcare and parenting support resources Pet Insurance Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.