Generate sales and retention by creating an exceptional customer experience. You are the customer's concierge for all Mike White Auto Group Services.
Desired qualities:
Excellent verbal and written communication skills Positive and collaborative team-first attitude Critically asses your clients needs and wants to find appropriate solution. Organized and self-motivated Able to prioritize multiple tasks Willingness to learn the product Willing to adopt the attitudes, work ethic and beliefs of our culture Able to adapt to quickly changing situations - "think on your feet"
Responsibilities:
Take incoming internet leads and ensure continued follow up Complete outbound calls to current or potential customers Handle incoming website chat customers Handle inbound phone calls Work closely with product specialists to coordinate a successful buying process.