Job Summary We are seeking a motivated and customer-focused Inside Sales and Customer Service Representative to join our team. In this role, you will be responsible for managing client relationships, processing orders, and providing exceptional customer service. The ideal candidate will have strong communication skills, proficiency with CRM systems, and the ability to solve customer issues efficiently. This position offers an engaging environment where your ability to build rapport and manage client accounts will directly contribute to our company's success. Responsibilities Communicate effectively with clients to understand their needs and provide tailored solutions. Manage client relationships by maintaining accurate records and ensuring customer satisfaction. Utilize CRM systems and order processing tools to track client interactions, process orders, and update account information. Handle customer inquiries, resolve issues promptly, and provide exceptional customer service through various communication channels. Maintain proficiency in Microsoft Office applications for documentation, reporting, and correspondence. Manage multiple client accounts simultaneously while ensuring timely follow-up and accurate record-keeping. Collaborate with team members to improve sales strategies and enhance overall customer experience. Qualifications Proven experience in inside sales or customer service roles is preferred. Strong communication skills, both verbal and written. Proficiency with CRM systems and order processing tools is essential. Ability to effectively use Microsoft Office applications such as Word, Excel, and Outlook. Excellent problem-solving skills with a focus on customer satisfaction. Ability to manage multiple tasks efficiently in a fast-paced environment. High school diploma or equivalent; additional education or certifications related to sales or customer service are a plus. This position is an excellent opportunity for individuals passionate about sales and delivering outstanding customer support while developing their professional skills in a dynamic setting.

Pay:

From $20.00 per hour Expected hours: 40.0 per week

Benefits:

Paid time off Application Question(s): Are you comfortable making and receiving customer phone calls following up with customers entering orders using email and working on computer throughout the day Yes /No Are you comfortable downloading ,uploading organizing ,and emailing product photos and files.

Experience:

Customer service inside sales : 1 year (Required) customer service,inside sales,or office sales: 2 years (Required) Shift availability: Day Shift (Preferred)

Work Location:

In person