Job Overview We are seeking a dynamic and proactive Sales Support Specialist to join our team and drive excellence in customer engagement and sales operations. In this role, you will serve as a vital link between our sales teams, clients, and internal departments, ensuring seamless communication, efficient order processing, and robust client relationship management. Your energetic approach will help foster strong client partnerships, support sales initiatives, and contribute to the overall growth of our organization. This paid position offers an exciting opportunity to develop your skills in project management, CRM systems, and SaaS solutions within a collaborative environment. Duties Provide comprehensive support to the sales team by managing client accounts and assisting with order processing using advanced order management tools. Utilize Salesforce Cloud and other CRM systems to update customer information, track interactions, and analyze data for informed decision-making. Collaborate cross-functionally with marketing, product development, and customer service teams to ensure client needs are met efficiently. Assist in managing customer relationships through proactive communication, problem-solving, and delivering exceptional client service experiences. Support sales initiatives by preparing reports, analyzing sales data, and identifying opportunities for growth using data-driven insights. Facilitate internal communication by coordinating meetings, preparing documentation, and ensuring all stakeholders stay aligned on project timelines and client requirements. Contribute to process improvements by providing feedback on CRM system functionalities and recommending enhancements for better client management. Skills Strong project management skills with the ability to coordinate multiple tasks effectively. Proficiency in Salesforce CRM (Customer Relationship Management) systems and familiarity with Salesforce Cloud solutions. Experience working with SaaS (Software as a Service) platforms and understanding their role in sales processes. Excellent sales acumen combined with robust customer service problem-solving capabilities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) for reporting and communication purposes. Effective cross-functional collaboration skills to work seamlessly across departments. Exceptional communication skills for client engagement, internal updates, and relationship management. Analytical mindset with the ability to interpret data for strategic decision-making. Knowledge of order processing tools and customer account management practices.

Pay:

$25.00 - $31.50 per hour

Benefits:

401(k) Dental insurance Health insurance

Work Location:

In person