Job Summary We are seeking an energetic and detail-oriented Plumbing Sales Coordinator to drive growth and strengthen customer relationships within our plumbing division. In this dynamic role, you will manage sales activities, develop new business opportunities, and coordinate with internal teams to deliver exceptional service. Why This Role Matters This is more than an administrative role. You'll help keep the entire sales process moving—from scheduling estimates and preparing proposals to customer follow-up, project coordination, and job completion. What You'll Do Sales & Calendar Support Manage the salesperson's calendar, including estimates, follow-ups, customer calls, and jobsite visits Prepare customer history, photos, technician notes, and other information needed for estimates Keep priorities organized and identify scheduling conflicts or missing information before they become problems Proposals & Sales Follow-Up Track estimates and proposals from appointment through customer decision Help prepare proposals and supporting documents using approved scope and pricing Maintain follow-up lists and proactively contact customers with open proposals Track opportunities as sold, lost, postponed, or still active Customer & Project Coordination Serve as a dependable point of contact for customers throughout the process Prepare complete handoffs for sold projects Coordinate with sales, dispatch, purchasing, managers, and field teams to keep jobs moving Track sold jobs, project milestones, schedule changes, and outstanding action items Organization & Reporting Maintain accurate customer, proposal, sales, and project records Track appointments, quotes, follow-ups, callbacks, and active project issues Identify overdue items and follow through until they are resolved What Success Looks Like Estimates and proposals move quickly through the sales process Customers receive timely, professional communication Follow-ups happen consistently and opportunities don't fall through the cracks Sales and field teams have the information they need Records are accurate, organized, and up to date What We're Looking For Highly organized with exceptional attention to detail Strong written and verbal communication skills Proactive—you see what needs to happen next and take ownership Excellent follow-through and ability to manage multiple priorities Confident communicating with customers by phone, email, and text Comfortable with scheduling, CRM/job management systems, and office technology Team-oriented and comfortable working with salespeople, technicians, and managers Previous administrative, sales support, project coordination, or home services experience preferred Why Ravinia? Competitive compensation Excellent benefits, 401(k), PTO, and more Stable, established company with nearly 100 years of history Supportive, team-driven culture Clear expectations and the opportunity to take ownership of your role Opportunity to grow with the company At Ravinia Plumbing, Sewer, Heating & Electric , we've built our reputation by providing knowledgeable, dependable service and doing what's right for our customers. If you're organized, proactive, customer-focused, and love keeping people and projects moving, we'd love to meet you.

Pay:

$23.00 - $27.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Referral program Vision insurance

Experience:

Administrative:

3 years (Required) Ability to

Commute:

Lincolnshire, IL 60069 (Required)

Work Location:

In person