Inside Sales /

Appointment Setter Location:

Lombard, IL Compensation:

Competitive, Based on

Experience Schedule:

Full-Time | Tuesday-Saturday | 2 Closing Shifts per Week | Paid Training TORQ Coatings is hiring a motivated and personable Inside Sales / Appointment Setter to join our growing team in Lombard, Illinois. If you're confident talking to people, enjoy building relationships, and are motivated by helping turn leads into customers, this is a great opportunity to build your sales skills and grow with a growing company. This is a full-time, customer-facing sales position focused on connecting with homeowners, qualifying potential customers, and scheduling appointments for the TORQ sales team. The Schedule Full-time Tuesday-Saturday Two closing shifts per week Paid training Consistent weekly schedule The ideal candidate is comfortable working a Tuesday-Saturday schedule and staying later for two designated closing shifts during the week. What You'll Do You'll be an important first point of contact between TORQ Coatings and potential customers.

Daily responsibilities include:

Respond to inbound leads and customer inquiries. Make outbound calls to prospective customers. Speak with homeowners to understand their flooring needs and determine whether TORQ is a good fit. Educate prospective customers about TORQ Coatings' services. Qualify leads based on customer needs, project details, and other criteria. Schedule qualified appointments for the sales team. Follow up with leads who have not yet scheduled an appointment. Re-engage previous leads and opportunities. Maintain accurate records of customer interactions and appointments. Communicate important customer information to the sales team. Help maintain a consistent flow of qualified appointments. Provide a professional, friendly, and helpful customer experience. Work with the sales and leadership teams to improve lead conversion and appointment-setting processes. We're Looking For People Who Are confident and comfortable talking with customers. Have a positive and professional attitude. Communicate clearly and effectively. Are comfortable making outbound phone calls. Are organized and able to manage multiple conversations and follow-ups. Are persistent without being pushy. Take ownership of their work. Are motivated by goals and results. Work well as part of a team. Are coachable and willing to learn. Show up on time and ready to work. Want an opportunity to grow within a company. Experience in these industries is helpful but not required: Inside Sales Appointment Setting Customer Service Call Center Telemarketing Business Development Home Improvement Construction Flooring Previous sales or appointment-setting experience is a plus, but we're more interested in finding someone with the right attitude, communication skills, work ethic, and willingness to learn. Career Growth We're looking for people who want more than just a job. As you develop your skills and demonstrate success, there may be opportunities to grow into roles such as: Sales Representative Outside Sales Senior Inside Sales Sales Leadership Business Development What Makes a Great Inside Sales Representative at TORQ? We're looking for someone who understands that great sales starts with great communication. You'll be expected to: Listen before you sell. Treat every customer with respect. Follow up and follow through. Take ownership of your leads. Stay organized. Be persistent and solution-oriented. Help the customer understand their options. Work as a team to create a great customer experience. Benefits Medical Insurance Dental Insurance Vision Insurance 401(k) Paid Time Off (PTO) Paid Training Performance-Based Opportunities Leadership and Growth Opportunities Why TORQ? At TORQ Coatings, we're building more than beautiful concrete floors — we're building a company where great people can build lasting careers. Everything we do is guided by our TOUGH core values: T

• Tenacity — Don't quit — solve problems. O
• Ownership — Own it — start to finish. U
• Unity — Win together — never alone. G
• Growth — Stay coachable and open to feedback. H
• Heart — Serve customers and team members with care and respect.

If you're outgoing, driven, dependable, and enjoy talking with people, we'd love to meet you. Apply today and become part of the TORQ team. Equal Opportunity Employer TORQ Coatings is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all qualified applicants receive consideration for employment without regard to any protected status under applicable law.

Pay:

$19.00

• $22.

00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Paid training Vision insurance

Work Location:

In person