Inside Sales Representative Mack Pump and Equipment Co., Inc. Plainfield, IL Job Details Full-time $60,000 - $75,000 a year 17 hours ago Benefits Paid training Health insurance Paid time off On-the-job training Professional development assistance Qualifications Computer operation Microsoft Outlook Computer literacy Spreadsheets Word embeddings Data analysis skills Desktop applications Technical Proficiency Quality data entry Full Job Description Job Overview We are seeking an energetic and motivated Inside Sales Representative to join our dynamic sales team. In this role, you will be the first point of contact for prospective clients and existing customers, driving revenue growth through proactive outreach and exceptional customer service. Your enthusiasm, communication skills, and technical proficiency will help build strong client relationships, identify sales opportunities, and support the overall success of our sales initiatives. Duties Engage with potential and current clients via outbound calls to promote products and services, answer inquiries, and generate sales leads Provide outstanding customer support by addressing client questions, resolving issues efficiently, and ensuring a positive experience Maintain accurate records of customer interactions, sales activities, and data entry within CRM systems. Assist in client communication through professional phone etiquette, written correspondence, and follow-up calls to nurture relationships Collaborate with team members to develop strategies for reaching sales targets and expanding market reach Analyze customer needs and recommend suitable solutions to enhance client satisfaction and loyalty Manage inbound calls from interested prospects while handling multiple tasks with excellent organizational skills Qualifications Excellent written and verbal communication skills with a focus on clarity and professionalism Proficiency in Microsoft Office applications (Word, Excel, Outlook) and basic computer skills for data entry and analysis Demonstrated customer service problem-solving capabilities with a focus on client communication and satisfaction Strong organizational skills to manage multiple tasks efficiently in a fast-paced setting Previous experience in customer support or client services roles is preferred Technical aptitude is required. Knowledge of pumps is a strong plus Join us as an Inside Sales Representative to energize our sales efforts, foster meaningful client relationships, and grow your career in a vibrant team environment. Your enthusiasm for helping customers combined with your technical proficiency will drive success every day!

Pay:

$60,000.00 - $75,000.00 per year

Benefits:

Health insurance On-the-job training Paid time off Professional development assistance

Work Location:

In person