Convention Coordinator

Description:

Two Hilton branded hotels (DoubleTree & Embassy Suites) located in the heart of all that Rosemont has to offer with a convenient location to O'Hare Airport and walking distance of the Parkway Bank Park Dining & Entertainment District, Fashion Outlets Mall, Rosemont Theater, and Impact Field. Hilton was rated #1 on the 100 Best Companies to Work for in the U.S. list for the sixth consecutive year.by Fortune Magazine. Join a team focused sales environment where you will work with a seasoned team with opportunity for advancement The Tradeshow Coordinator is responsible for the execution and coordination of all tradeshow-related room blocks across Embassy Suites and DoubleTree O'Hare - Rosemont. This role serves as the primary point of contact for tradeshow reservation logistics, ensuring accurate rooming lists, seamless communication, and timely execution.

Requirements:

Manage assigned tradeshows across both hotels (single owner per show) Maintain and update room blocks in reservation systems Manage rooming lists including entry, revisions, and deadline tracking Coordinate and manage staff room blocks Prepare group resumes as needed Monitor cutoff dates and communicate deadlines to clients Serve as primary point of contact for tradeshow reservation logistics Respond to client inquiries related to rooming lists, reservations, and block details Greet clients at the Convention Center when on property Review final billing with clients for accuracy and completeness Ensure accuracy of all reservations and group block entries Monitors pick up against block (reporting only, not responsible for strategy) Maintain proper billing and routing instructions Ensure all reservations are aligned with group agreements Key Competencies Strong attention to detail and accuracy Excellent organizational and time management skills Ability to manage multiple high-volume events simultaneously Strong written and verbal communication skills Ability to work cross-functionally with multiple departments Customer service focused with a proactive mindset Requirements High School Diploma or equivalent required 2-4 years of experience in hotel reservations, group housing, or event coordination preferred Experience with Hilton systems (ONQ, PEP) preferred Salary Based on experience-starting at $50k Benefits Medical, Dental/Vision Insurance Life Insurance Health Savings Account 401k with company match Referral Program Employee, Friends and Family Hotel Discounts at Brand Properties Tuition Reimbursement Free Employee meals and free parking