Description:

Key Responsibilities:

Create a great customer experience for every guest. Interact warmly with guests, explain our services, and respond with confidence to questions. Communicate promotions and wash package details effectively. Recognize guests' needs and proactively address needs through conversations. Process point-of-sale purchases. Know, understand, and use your site's data to make good decisions and recommendations for customer service strategies and for managing your weekly schedule to achieve sales goals. Make good decisions to prevent and resolve issues quickly and appropriately. Perform other customer, team, and carwash site care duties, as requested from time-to time.

Requirements:

Required Qualifications & Skills:

Sales and customer service experience preferred Ability to stand on your feet for 8 hours Confident, friendly, outgoing personality and energetic, inclusive spirit Goal-orientation and a strong work ethic Willingness to learn new sales, customer service, and point-of-sale technology skills Desire to work outside in a fast-paced environment Ability to maintain clear and transparent communication Availability to work a flexible schedule based upon weather and anticipated business volume Willingness to abide by our uniform appearance standards Must be 16 years of age with a valid driver's license Willingness to consent to a background check