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CHAMPION TRUCKING COMPANY, INC.
Sales and Service Coordinator
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Scorecard
Based on Indiana data
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What they do
A Sales Coordinator coordinates and provides administrative support for a sales representative team. Manages schedules and communications for sales representatives. Organizes materials for sales presentations and promotions. May gather product information, process customer orders or provide customer service after sales. Manages sales data and documentation.
$54,410 / year median in Indiana
+1% projected growth
Job Description
Company Overview Champion Trucking Company, Inc. is a dynamic transportation firm specializing in dump truck and heavy haul services across multiple locations. We prioritize safety, reliability, and fostering a supportive, team-oriented environment where professionalism and dedication are highly valued. Job Summary We are seeking an energetic and detail-oriented Sales and Service Coordinator to join our growing team. This pivotal role involves assisting our entire management team on daily paperwork, task, and scheduling. This position will oversee our maintenance software and assist in scheduling projects with our service manager. Duties Serve as the primary point of contact for Management team for internal documents and invoicing paperwork Coordinate sales activities by supporting the sales team with order processing, and data entry. Collaborate across departments to ensure seamless service delivery, including scheduling, dispatching, and internal communication Utilize data-driven decision making to analyze customer trends, identify opportunities for growth, and improve service quality Assist in on-boarding new clients by guiding them through processes and ensuring a positive experience from initial contact to ongoing support Handle customer service inquiries promptly, resolving issues efficiently while maintaining a positive client relationship Qualifications Strong knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) for reporting and communication purposes Excellent communication skills with the ability to collaborate effectively across teams and build lasting client relationships Demonstrated ability to analyze data for insights that inform strategic decisions Experience managing customer accounts in a fast-paced setting with a focus on customer service problem-solving Ability to multitask efficiently while maintaining attention to detail in order processing and internal coordination Join us as a Sales and Service Coordinator to be part of a vibrant team dedicated to delivering outstanding service while supporting our company's growth. Bring your enthusiasm, organizational prowess, and relationship management skills to help us achieve excellence every day!