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DP
Dorman Products
Inside Sales And Support - Madison
Career Insights for Inside Sales Representative
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Scorecard
Based on Indiana data
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What they do
An Inside Sales Representative represents and sells products or services on behalf of a company, selling primarily through phone or email contacts. Recruits new customers, presents information to demonstrate product value and persuade buyers, negotiates prices, confirms sales agreements, and works to meet company sales goals.
$72,783 / year median in Indiana
-3% projected decline
Job Description
SuperATV wasn't born in a boardroom.
It started with one mission:
build parts that riders can trust. The same hands-on, do-it-yourself mindset still drives everything we do. Our fast paced and casual work environment is highly focused on "Working to Wow" our customers and our community. SuperATV is a premier provider of ATV and UTV accessories, dedicated to enhancing off-road experiences for enthusiasts worldwide. In 2022, SuperATV joined the Dorman team which is publicly traded under the stock ticker DORM. With more than 3,800 employees across 29 different locations and a family of brands that also includes Dorman, Dayton Parts and Eagle Suspension, Dorman reached a revenue of $2.13 billion in 2025. Everyone who works at Dorman contributes to our success. That means everyone has a unique ability to make an impact on the business, regardless of role and experience. We encourage everyone to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman. Job Summary At SuperATV we are working to WOW our customers with innovative, race-tested products and world-class customer service. Currently, we have an opportunity for a talented and competitive Inside Sales and Support Representative who thrives in a fast-paced environment. This critical role will help continue SuperATV's growth and impact in the off-roading industry. Primary Duties style="list-style-type:disc- -Provide top notch customer service to all incoming calls from customers and dealerships.
- Consult with customers and dealerships to sell products that meet their riding needs through inbound calls, outbound calls, live chat, and email.
- Responsible for achieving revenue growth objectives by selling the SuperATV product line and supporting customers with their purchases.
- Offer technical support by researching, troubleshooting, and solving customer issues and/or assisting with installation questions.
- Follow up with customers on issues through both phone conversations and emails.