We are a growing sales and development firm seeking a motivated Customer Engagement Representative to serve as LeafGuard's trusted representative throughout the community. As a Customer Engagement Representative, you will connect with homeowners, build meaningful relationships, and generate qualified leads for our sales team. Your outreach efforts help ensure every customer interaction begins with familiarity, confidence, and trust. As a Customer Engagement Representative, you will educate residents about the benefits of LeafGuard's gutter protection solutions while learning about their unique home maintenance needs. By combining community engagement with a consultative approach, you will help strengthen customer relationships and support LeafGuard's reputation as a trusted home improvement provider. Why The Customer Engagement Representative Role Matters Every homeowner's needs are different. Factors such as property layout, surrounding landscaping, roof design, and maintenance concerns all influence the solutions they value most. As a Customer Engagement Representative, you'll tailor your conversations and outreach efforts to each homeowner, creating personalized interactions that resonate and build long-term trust. Customer Engagement Representative Key Responsibilities Engage with homeowners to discuss their home maintenance concerns and introduce LeafGuard's solutions. Clearly explain the benefits of LeafGuard products in a simple, customer-friendly manner. Ask thoughtful questions to understand homeowners' needs and identify qualified sales opportunities. Coordinate with the sales team to schedule consultations and ensure timely follow-up with prospective customers. Share customer success stories and real-world examples to build credibility and confidence in LeafGuard's solutions. Track outreach activities and provide feedback on community engagement efforts to help improve lead quality and sales effectiveness. Represent the LeafGuard brand professionally at community events, local outreach initiatives, and customer interactions. Customer Engagement Representative Qualifications Previous experience in community outreach, customer service, sales, or a related field is a plus. Prior Customer Engagement Representative experience is highly desirable. Strong communication and interpersonal skills with the ability to build rapport quickly. Organized and able to manage multiple conversations, events, and follow-up activities effectively. Eagerness to learn about home improvement products, gutter protection systems, and homeowner needs. Positive attitude, self-motivation, and a customer-focused mindset.

Pay:

$58,000.00 - $68,000.00 per year

Work Location:

In person