Finish Line Car Wash in Madisonville, KY is hiring a Sales Lead to drive membership and service sales while ensuring every guest enjoys fast, friendly, and high-quality service. In this hands-on role, you'll greet customers, explain wash packages, recommend upgrades, and close monthly plan sales. You'll help train and coach team members on selling techniques and customer service, assist with opening/closing, and monitor site cleanliness and safety. This position is ideal for someone energetic and dependable who enjoys goal-oriented work, teamwork, and opportunities to grow into higher leadership roles. Responsibilities Greet customers and provide friendly, efficient service Explain wash packages, memberships, and add-on services Actively promote and close monthly membership sales Coach and support teammates on sales and service techniques Assist with shift leadership, opening, and closing procedures Monitor site cleanliness, safety, and equipment presentation Handle basic customer concerns and resolve issues promptly Track sales goals and help drive individual and team performance Support training of new employees on customer service standards Ensure a clean, welcoming environment that reflects the brand Required Skills Customer service Retail sales Cash handling/POS operation Membership/recurring plan sales Upselling and cross-selling Team leadership and coaching Basic operations and safety awareness Communication skills Conflict resolution Time management