DarCole Products, Incorporated is a leading manufacturer of specialty concrete admixtures serving concrete producers throughout the United States and Canada. We are looking for a motivated, organized, and customer-focused individual to join our team in a dual Administrative Assistant / Inside Sales role. This position combines office administration with customer support and some clerical duties. You'll play a key role in keeping our office running efficiently while helping contractors, ready-mix producers, and distributors find the right solutions for their projects. Administrative Responsibilities Schedule and coordinate LTL freight shipments with carriers. Process and reconcile company credit card expenses. Answer and direct incoming phone calls. Prepare shipping paperwork, invoices, and customer documentation. Maintain organized office records and filing systems. Support daily office operations and assist management with various administrative tasks. Inside Sales & Customer Support Respond to customer inquiries via phone and email. Prepare quotations and process customer orders. Develop and recommend concrete mix designs (training provided). Provide technical support for concrete admixtures and dispensing equipment. Follow up on customer quotes and identify sales opportunities. Build and maintain strong relationships with contractors, ready-mix producers, precast manufacturers, and distributors. Work closely with production and logistics to ensure excellent customer service. Support outside sales representatives with customer accounts and projects. Legal & Compliance Administration Prepare, organize, and maintain contracts, certificates, permits, and other legal documentation. Track document expiration dates and renewal requirements. Assist with vendor onboarding, insurance certificates, and compliance paperwork. Maintain accurate records to support company regulatory and contractual obligations. Qualifications Excellent communication and customer service skills. Strong attention to detail, along with organizational and multitasking abilities. Proficiency in Microsoft Office (Excel, Outlook, and Word). Ability to learn technical information related to concrete and construction materials. Previous administrative, office assistant, bookkeeping, or coordinator experience preferred. Sales experience is preferred but not required. Ability to handle confidential information with discretion. Experience in construction, concrete, logistics, or manufacturing is a plus. Self-motivated with a positive attitude and strong attention to detail. Desired Attributes Dependable and self-motivated. Highly organized and detail oriented. Strong problem-solving abilities. Professional demeanor and positive attitude. Comfortable working in a small business environment and wearing multiple hats. What We Offer Competitive salary plus performance incentives. Paid vacation and holidays. Health insurance and retirement benefits. Stable, full-time employment with opportunities for advancement. On-the-job training in concrete technology and admixture applications. A supportive, family-oriented work environment where your contributions make a difference. If you're organized, enjoy working with clients, and are looking for a career that combines administration, technical support, and sales, we'd love to hear from you.

Pay:

$50,000.00 - $75,000.00 per year

Benefits:

Health insurance Paid time off Retirement plan Vision insurance

Experience:

office: 1 year (Required) Ability to

Commute:

Sebree, KY 42455 (Preferred)

Work Location:

In person