Overview Pop Tops Sportswear is seeking a dynamic Inside Sales/Customer Service Representative (CSR) to join our team. The ideal candidate will possess a strong foundation in sales, relationship building, communication skills, and a competitive spirit. This position offers an exciting opportunity to contribute to a vibrant sales environment where your negotiation skills and technical sales experience will directly impact our success. Key responsibilities include engaging with prospective clients through warm and cold calling, managing existing customer accounts, and closing deals that meet or exceed sales targets. Pop Tops Co. Inc has been in business since 1972 and is a local leader in the Screenprinting, Embroidery, Custom Athletic Uniform, and Promotional Products business, selling to schools, teams, organizations, businesses and for special events. Our extensive in-house production capabilites set us apart from our competition with automated screenprinting, embroidery, dye-sublimation and cut and sew manufacturing with the capacity to decorate 10,000+ garments daily. Our Made in the U.S.A. uniforms are sold direct to leagues, teams, schools, towns, and camps. Duties Engage with potential clients via warm and cold calling and outreach to generate new business opportunities within the custom uniforms and apparel sector. Manage and nurture existing customer accounts by providing tailored product recommendations, ensuring high levels of client satisfaction. Conduct detailed needs assessments to recommend appropriate uniform solutions aligned with client specifications. Utilize Goldmine CRM and Shopworks software to enter orders. Negotiate pricing, terms, and deal structures effectively to close sales while maintaining profitability. Collaborate with marketing teams to develop targeted campaigns that promote new products or services. Coordinate with internal teams to ensure timely order processing, production schedules, and delivery commitments. Maintain comprehensive knowledge of industry trends, competitor offerings, and product innovations to support consultative selling. Achieve or surpass monthly and quarterly sales goals through proactive outreach and effective account management. Experience Proven experience in B2B sales within the custom apparel or uniform industry is highly desirable. Relationships in the local sports community is a strong plus. Strong background in technical sales, including understanding of product specifications and client requirements. Experience in negotiation, deal closing, and business development within a corporate or enterprise environment. Excellent communication skills with the ability to articulate technical details clearly and persuasively. Ability to analyze market data, identify opportunities for growth, and develop strategic approaches for client engagement. Leadership qualities that enable guiding clients through the decision-making process while fostering trust. Prior experience working within a structured sales management system that emphasizes meeting or exceeding targets. If you are a motivated professional with a passion for sales excellence, client relationship management, and the apparel industry's nuances, we encourage you to apply. Join us in delivering customized uniform solutions that elevate our clients' brands while advancing your career in a fast-paced corporate environment.

Pay:

$22.00 - $25.00 per hour

Benefits:

Health insurance Paid time off

Work Location:

In person