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Don White's Timonium CJDR

Used Car Manager

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Job Description

Job Summary We are actively growing our used car presence and are seeking a dynamic and results-driven Used Car Manager to lead our pre-owned vehicle department with enthusiasm and expertise. In this pivotal role, you will oversee all aspects of used car sales operations, from inventory management to customer relations, ensuring a seamless buying experience that drives profitability and customer satisfaction. Your leadership will inspire your team to achieve sales targets, build lasting client relationships, and uphold the dealership's reputation for excellence in the automotive industry. This position offers an exciting opportunity for a motivated professional to make a significant impact in a fast-paced, customer-focused environment. Duties Lead and manage the vehicle sales team, setting clear goals and motivating staff to exceed sales targets through effective coaching and support. Oversee inventory control, ensuring optimal stock levels and accurate vehicle appraisals to meet market demand. Actively participate in the purchasing of inventory Build strong customer relationships through exceptional service, utilizing CRM software to track interactions and follow-ups. Conduct negotiations with customers on pricing, financing options, and trade-ins to close deals efficiently while maintaining profitability. Implement effective sales pipeline management techniques, including cold calling and outreach efforts like public speaking engagements or community events. Collaborate with finance departments to present automotive financing options clearly and transparently to clients. Maintain high standards of phone etiquette, communication skills, and client communication to foster trust and loyalty. Monitor industry trends and competitor activities to adapt strategies that enhance dealership performance in passenger car sales. Ensure compliance with all dealership policies, local regulations, and safety standards during daily operations. Requirements Proven experience in automotive dealership sales management or used car sales roles with a strong track record of achieving sales targets. Exceptional negotiation skills combined with the ability to upsell premium vehicles effectively. Strong organizational skills with the ability to manage multiple priorities efficiently in a fast-paced environment. Excellent communication skills—bilingual or multilingual abilities are highly desirable—to connect with diverse customer bases. Experience using CRM systems (Customer Relationship Management software) for tracking client interactions and managing sales pipelines. Demonstrated leadership capabilities in managing a sales team while fostering a positive work environment. Knowledge of automotive financing options and deal closing techniques within the passenger car market. Outbound sales experience including cold calling, public speaking engagements, or community outreach is preferred. Valid dealership experience combined with familiarity in inventory control systems and retail math calculations.

Join us as we drive success forward by delivering outstanding used car buying experiences! We're committed to supporting your growth through ongoing training opportunities and a vibrant team environment where your skills can truly shine.
Pay:
$120,000.00 - $160,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance