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HERTRICH Family of Automobile Dealerships

Business Development Representative / Full Time Service BDR - Easton KIa

Entry-Level JobVerifiedNo experience needed

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What they do

A Business Development Specialist identifies new business opportunities and clients for a company, identifies new products, services and lines of business, and develops marketing and sales strategies to help grow a company's business. Collects and manages data on sales and business processes, does market research, and stays informed of industry trends and dynamics. Builds customer relationships and partnerships. Reports to a Business Development Manager or Director.

$72,118 / year median in Maryland

+5% projected growth

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Job Description

Income Ranges from Position is from $16 to $20 Hourly plus optional performance bonus by location.
Address:
7677 Ocean Gateway Easton, MD 21601 / Contact 302-648-JOBS (5627) with any questions. Service Department Business Development Representative / Customer Service Representative / Internet Representative Hertrich Family of Automobile Dealerships - Full-Time Opportunity Are you a motivated, customer-focused individual looking to grow with a reputable company? This could be the opportunity for you! Hertrich Kia of Easton is excited to announce our Brand-New, 14,000 square foot State-of-the-Art Kia Dealership! We are thrilled to offer you the opportunity to drive your automotive service career to the top at their new, customer-focused dealership! This exciting upgrade includes a spacious showroom, expanded inventory, and a 10-bay Service Shop - all designed to elevate the customer experience. A spacious showroom + huge overstocked inventory = more customers, more car sales, and more work for our shop! Why Hertrich? Family-owned and operated for over 60 years 24 dealerships | 18 automotive brands and 15 Collision Centers across 4 states Industry leader with proven stability and growth Strong community involvement supporting 90+ local organizations Entrepreneurial culture focused on performance and excellence Clear pathways into growth, success and career advancement
What We Offer:
Competitive income with performance opportunity Medical, Dental, Vision & Life Insurance Short- and Long-Term Disability coverage Paid vacation, holidays, and personal/sick days 401(k) with employer match Employee vehicle purchase discounts . Key Responsibilities Handle inbound and outbound calls to support the Service Department, including appointment confirmations, service reminders, and follow-ups. Use Dealership Customer Relationship Management (CRM) tools to capture and follow up on service leads. Maintain accurate records of customer interactions and follow up as needed. Generate daily, weekly, and monthly reports as requested by management. Provide a friendly, professional, and high-energy experience on all calls to ensure customer satisfaction. Additional duties as assigned. Ideal Candidate Highly motivated with a strong desire to succeed. Excellent communication skills and ability to build rapport with customers. Comfortable with computer systems and internet use . Energetic, enthusiastic, and able to maintain a positive attitude. Organized with a strong attention to detail. Able to work flexible hours , including evenings and weekends. A self-starter with a customer-first mentality. High School Diploma or GED required. Join Our Team! If you're looking for a rewarding career in the automotive industry with opportunities for growth and development, apply today! We value diversity and are an equal-opportunity employer. Hertrich is committed to maintaining a drug-free workplace and providing an inclusive culture that fosters growth for all.