Inside Sales Assistant

Inside Sales Assistant Commerce Steel Corp. Commerce, MI Job Details Full-time 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Teamwork Interpersonal skills Phone communication Administrative experience Attention to detail Organizational skills Full Job Description About Commerce Steel Commerce Steel is a family-owned flat roll steel distributor with over 24 years in business, headquartered in Commerce Township, Michigan. The company specializes in the procurement and distribution of flat roll steel, serving a diverse customer base of manufacturers, fabricators, and service centers throughout the United States. Commerce Steel is known for its industry expertise, responsiveness, and ability to meet the specific needs of its customers. Job Overview Commerce Steel is seeking a detail-oriented Inside Sales Assistant to support its sales team. This is a full-time, in-person position based at the company's Commerce Township office. The Inside Sales Assistant will work directly alongside senior sales staff and ownership, providing operational and administrative support that enables the sales team to serve customers more effectively and efficiently. The ideal candidate will bring strong organizational skills, confidence with technology, and the initiative to learn a specialized industry. Key Responsibilities Assist the sales team with the preparation of customer quotations, including obtaining freight rates and processing quotes Manage customer follow-up communications regarding open orders, pricing inquiries, and account activity Engage in email and phone outreach to locate material to fill open orders Maintain accurate and organized records of customer accounts, buying preferences, and contact information Research and qualify prospective customer leads in support of the sales team's outreach efforts Utilize AI tools and technology platforms to streamline workflows, improve response times, and enhance team productivity Coordinate with operations staff to track order status and ensure timely communication to customers Develop a working knowledge of flat roll steel products, specifications, and industry terminology through on-the-job learning Requirements/Qualifications Strong verbal and written communication skills, with particular emphasis on professional email correspondence Highly organized with the ability to manage multiple priorities and maintain accuracy under pressure Proficient with Microsoft office tools and experience with AI productivity tools is strongly preferred Experience in inside sales, customer service, or administrative support is preferred Experience in steel, metals, or industrial distribution is a plus but is not required Must be available to work full-time, on-site at the Commerce Township, Michigan office Why Join Us A stable, long-term career within an established, family-owned company Supportive, team-oriented environment with hands-on training Competitive compensation and benefits Salary and Benefits Salary commensurate with experience and qualifications

Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person