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The Salvation Army USA Central Territory

FullTime Lead Sales Associate

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What they do

A Sales Lead leads sales team that represents and sells products or services on behalf of a company. Recruits new customers, presents information to demonstrate product value and persuade buyers, negotiates prices, confirms sales agreements, and works to meet company sales goals. May train new sales representatives.

$46,952 / year median in Michigan

-13% projected decline

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Job Description

Lead Sales AssociateLocation:
Auburn Hills MIPay:
$16.73 - $21 per hour
Job Type:
Full-timeSchedule:
40 hours per week, including evenings, weekends, and holidays as scheduled About the RoleAt The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.

What You'll DoSales & OperationsSupport management with product sales and acquisitionImplement store opening and closing proceduresHandle banking and daily depositsExecute strategies to meet product acquisition, production and sales goalsManage product rotation process and inventory turnoverCustomer Experience & Store MaintenanceCreate an enjoyable shopping experience with positive customer service skillsHandle customer complaints as neededSupport store maintenance and appearanceMaintain displays and floor layout plansIdentify ways to improve store appealLeadership & CommunicationProvide direction to staff in absence of managementCommunicate effectively with store management regarding operationsSupport implementation of policies and proceduresDocument and report concerns in behavior or attitudeAssist others with basic register problem solvingWhat We OfferOpportunity to make a positive impact in your communityProfessional development and growth opportunitiesSupportive and mission-driven work environmentComprehensive benefits packageTraining ProvidedPaid training on register and store proceduresOngoing coaching and support from store leadershipOpportunity to build retail and customer service skillsProfessional development and growth opportunitiesWhy Join UsMission-driven work that supports programs in your communityOn-the-job trainingTeam-oriented environmentEmployee Discount, Employee Assistance Program, and more! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.