Sales Center Sales Associate

SCHERER BROS LUMBER CO

•3.8 Hopkins, MN Job Details $20•$22 an hour 4 hours ago Qualifications Estimating material requirements from blueprints Retail customer service procedures Communication with suppliers Construction sales Microsoft Outlook Blueprint specification interpretation Safety protocol adherence Phone communication Payment processing Computer literacy Customer order taking Brochures Construction Associate's degree in construction technology Mid-level High school diploma or GED Construction industry experience Decision making Data entry Vendor communication Merchandising display arrangement Product demos Material cost estimating Associate's degree Continuous process improvement (CPI) Communication skills Sales follow-up Retail sales Time management Client interaction via phone calls Full Job Description

POSITION/JOB TITLE

Sales Center Representative•Sales Associate

FLSA STATUS

Non-exempt

LOCATION

Hopkins

AA/EEO CODE

4 (Sales Worker)

COC /SOC

485 / 414010 IMMEDIATE

SUPERVISOR

Sales Center Manager

POSITION SUMMARY

Assist walk-in and telephone customers with the selection and purchase of building materials. Regular and reliable attendance is an essential function of this job.

ESSENTIAL FUNCTIONS

Customer Service Greet walk-in customer and answer telephones Recommend and provide advice on a variety of products and services Enter material list into computer Special order products from vendor catalogs Process customer payment Estimate Materials Read blueprints Determine material list from blueprint Calculate amount of materials needed Enter estimate into computer Price specialty items Communication Follow-up with customer regarding items order for delivery Communicate with vendors regarding pricing, availability, and products Communicate with Dispatch regarding delivery times Showroom/Display Floor Present and demonstrate products throughout showroom Update and fill literature, products, and brochures throughout showroom Continuous Improvement Promote and support Continuous Improvement initiatives; follow Standard work as it applies to your work area and functions Seek input from team to identify process improvement opportunities and recommend solutions Commitment to Standard Work and willingness to create a positive impact Safety and Wellnes Assist other employees and departments as directed and needed Increase knowledge and awareness of safety for yourself and others throughout the workplace Report all safety concerns, hazards and incidents Follow ergonomically correct standards in personal workspace Promote safety and wellness initiatives

ADDITIONAL RESPONSIBILITIES

Assist other employees and departments as directed and needed

EDUCATION & EXPERIENCE

High School Diploma or equivalent Minimum of 2 year degree in construction technology preferred 2•5 years in the building/lumber industry 2•5 years customer service/sales in lumber industry preferred

KNOWLEDGE, SKILLS & ABILITIES

Excellent customer service skills Knowledge of building materials and methods required Excellent communication skills using verbal, written, and listening skills Ability to read/interrupt blueprints Ability to problem solve using analytical methods and details decisions Computer literate (Microsoft, Word, Outlook, Data Entry, etc.) Ability to access and understand resources available within the industry Excellent organizational and time management skills

PHYSICAL DEMANDS

Ability to sit for extended periods of time Frequent use of hands and wrist required for computer & telephone use

ENVIRONMENT & PHYSICAL WORKING CONDITIONS

Work indoors in Office/Desk setting Occasional work occurs in retail/showroom floor LICENSE(S)

AND /OR CERTIFICATE

(S): None required