Business Development Specialist
- Clinical Liaison Will cover the Columbia, MO market.
Salary Range:
$70k
- 90k Bonus/Incentive plan
- $12,000 every quarter Job Summary The Business Development Specialist/Clinical Liaison is responsible for generating appropriate referrals for our Long-Term Acute Care hospital, completing the clinical evaluations, and coordinating the admissions/approval process.
This role is responsible for all activities that drive patient referrals, support awareness/education, and utilization of the hospital's services to customer groups and other community members. This position involves one-on-one interactions with physicians, case managers, and other healthcare professionals to understand and assess patient needs and how that patient may fit within our services to meet assigned admissions & referral goals. Required Education
- Associate's or Bachelor's degree (preferred) Or
- Active Clinical license (such as RN, LPN, RT, etc. preferred) Or
- 5+ years of related experience in lieu of license or degree Required Experience
- 1 year of business development experience in a healthcare environment Or
- 1 year in a clinical capacity Required Licensure / Certifications
- If a clinical role, a valid & active license such as RN, LPN or RT at time of hire
- Drivers' License
- Valid automobile insurance Physical Demands
- Frequent walking, sitting, standing
LIGHT WORK
Lift up to 20 lbs. occasionally and/or 10 lbs. frequently. OSHA Risk Category
- Classification 1: Jobs in which required tasks routinely involve potential for occupational exposure to blood or body fluids. Essential Functions
- Generate profitable admissions and create a backlog/pipeline of potential patients by developing and maintaining relationships with referring physicians, hospitals, and clinics.
- Conducts accurate patient assessments on a timely basis (if clinically qualified)
- Manages referral process (from identification through assessment and approval)
- Applies knowledge of insurance programs, hospital programs, regulations, and criteria for admissions
- Collaborates with case management, social work, and business office personnel (both internally and externally)
- Understands the financial impact of each patient; selects the patient sets that are within the hospital's capabilities and drives appropriate revenue
- Completes case documentation, expenses, and reports on a timely and regular basis
- Assists in developing and implementing referral and education strategies for patients and referral sources.
- Proactively collects patient success stories that can be shared via website or social media
- Submits monthly status of assessments, admissions & referrals, results of relationship building with referral sources, presentations, and other activities in the assigned territory Key Competencies (Knowledge, skills, abilities)
- Clinical knowledge
- Operational knowledge of an acute care hospital
- Referral source relationship building
- Training and knowledge transfer skills
- Financial & data analysis
- Understand and apply Medicare/private payor insurance processes and regulations related to long-term acute care
- Adherence to HIPAA rules and regulations when discussing patients
- Communication & interpersonal skills
- Conflict Management
- Teamwork Work Environment
- Hospital Travel Requirements
- Travel by car, extensively in the regional area #IND103