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Comfort Keepers

Inside Sales Representative

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Job Description

Overview We are seeking a dynamic and motivated Inside Sales Representative to join our expanding sales team. The ideal candidate will possess excellent communication skills, a proactive attitude, and a passion for building strong client relationships. In this role, you will be responsible for engaging with prospective and existing clients via phone and digital channels, promoting our products and services, and supporting the overall sales process. This paid position offers an exciting opportunity to develop your sales expertise within a fast-paced, client-focused environment. Duties Conduct outbound calls to prospective clients to introduce products and services, answer inquiries, and generate new sales opportunities. Provide exceptional customer support by addressing client questions, resolving issues promptly, and maintaining high levels of customer satisfaction. Maintain accurate records of client interactions, data entry, and sales activities using Microsoft Office tools and CRM systems. Assist in developing tailored solutions for clients based on their needs, demonstrating strong product knowledge and technical proficiency. Support client communication efforts through professional phone etiquette, clear writing skills, and effective organizational skills. Collaborate with team members to achieve sales targets and contribute to the overall success of the sales department. Handle cash transactions or payments when necessary with accuracy and integrity while adhering to company policies. Skills Multilingual abilities are highly valued to effectively communicate with diverse client bases. Proven experience in sales, customer service, or call center environments with a focus on outbound calling. Strong proficiency in Microsoft Office applications such as Word, Excel, and Outlook; familiarity with CRM software is a plus. Excellent phone communication skills combined with professional phone etiquette and active listening capabilities. Exceptional written communication skills for email correspondence and documentation. Technical proficiency in navigating computer systems, data entry tasks, and troubleshooting basic issues. Demonstrated organizational skills to manage multiple client accounts efficiently while maintaining attention to detail. Customer service problem-solving skills to address client concerns promptly and effectively. Experience in cash handling or payment processing is advantageous but not mandatory. Join our team as an Inside Sales Representative and play a vital role in expanding our customer base through energetic outreach, dedicated support, and strategic communication!
Pay:
$35,000.00 - $43,500.00 per year
Benefits:
Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance