Floral Sales Representative

POSITION SUMMARY

The Sales Representative develops and maintains strong customer relationships through exceptional service, product knowledge, and reliable follow-through. This role manages all aspects of the sales cycle for assigned accounts—including prospecting, order management, and post-sale support—to ensure customer satisfaction and contribute to revenue growth.

• Schedule:

  Monday
• Friday 6:00am
• 3:00pm Occasional Sundays

ESSENTIAL FUNCTIONS

• Plan, organize, and execute a structured daily schedule supporting new account development and existing account growth.
• Maintain and service current accounts while identifying opportunities to expand business.
• Accurately process customer orders and provide timely communication and follow-up.
• Develop, present, and negotiate sales proposals.
• Participate in customer outreach activities, promotions, and sales events.
• Generate, qualify, and track leads; maintain updated customer and prospect information in the company CRM or database.
• Source and develop client referrals and nurture long-term customer relationships.
• Collaborate with the Sales Manager on strategies for new markets, customer segments, and revenue growth.
• Maintain up-to-date knowledge of programs, pricing, product offerings, and seasonal trends.
• Communicate customer insights, product needs, and market trends to internal teams (e.g., buying, operations).
• Assist in creating and distributing sales and promotional materials.
• Monitor competitor activity and market conditions to inform sales strategies.
• Support customers by identifying transportation and logistics solutions as needed.
• Conduct quality checks to ensure products and deliveries meet company standards.
• Investigate and resolve customer concerns by identifying issues and recommending solutions.
• Follow all company safety policies, procedures, and operational guidelines.
• Perform other related duties as assigned.

• MINIMUM QUALIFICATIONS

• Knowledge of customer service principles and sales fundamentals.
• Floral industry experience preferred.
• Demonstrated sales experience with a track record of meeting or exceeding goals.
• Strong communication, relationship-building, and teamwork skills.
• Ability to stand, walk, crouch, or kneel for extended periods.
• Ability to lift up to 50 lbs.
• Availability for early mornings, weekends, or schedule adjustments based on business needs.
• Previous office or administrative experience preferred.
• Proficiency in MS Office (Outlook, Word, Excel); CRM experience a plus.

• WORKING CONDITIONS

• Work performed primarily in a warehouse environment.
• Routinely works in a floral cooler (32°F-45°F).
• Extended periods of standing, walking, or sitting.
• Frequent stooping, bending, pushing, and pulling.
• Routine use of warehouse tools and equipment (e.g., pallet jacks, carts).
• Use of sharp tools such as knives and cutters.
• Regular use of standard office equipment (computers, phones, printers).

Job Type:

Full-time Pay:

$19.00

• $20.

00 per hour

Experience:

Sales:

2 years (Required) Customer service: 2 years (Preferred) Lead generation: 2 years (Preferred)

Work Location:

In person