Job Title:

Sales Support Specialist Location(s): Raleigh, NC\n(

Hybrid:

1-2 days per week as needed)

Job Summary:

\nWe are seeking a detail-oriented Sales Support Specialist to support the Revenue Operations team for a 2-month contract. This role focuses heavily on CRM data management, data quality, and sales operations support. The ideal candidate will have experience working with Salesforce, managing large datasets, and ensuring data accuracy while supporting the sales organization throughout the sales lifecycle.

Key Responsibilities:

Perform CRM data management, including importing, exporting, updating, and maintaining customer records.\nExecute mass updates and data cleanup activities within Salesforce while understanding downstream impacts.\nReview, validate, and maintain customer and sales-related information to ensure data accuracy and compliance.\nSupport onboarding and compliance activities for prospective and new customers.\nAssist the Sales team with preparing, collecting, and processing required documentation.\nReview contracts and generate/process sales orders.\nRespond to customer order-related inquiries.\nAudit sales databases to ensure consistency, reliability, and data integrity.\nCollaborate with data governance teams to maintain data quality standards.\nSupport Global Sales Operations initiatives and provide excellent internal customer service.

Required Qualifications:

Strong experience working with data, including data cleansing, validation, and mass updates.\nExperience using CRM platforms; Salesforce experience is highly preferred.\nExceptional attention to detail and organizational skills.\nStrong customer service mindset.\nAbility to identify issues and implement effective solutions.\nExperience coordinating across multiple teams and functions.\nAbility to manage multiple priorities in a fast-paced environment.\nStrong verbal and written communication skills.\nSelf-motivated with excellent problem-solving abilities.

Preferred Qualifications:

Bachelor's degree in Business or a related field.\n2+ years of experience in Sales Operations, Revenue Operations, Data Quality, or a related function.\n1+ year of Salesforce CRM experience.\nExperience with CRM data enrichment tools.\nExperience working in a high-growth technology company.\nAbility to work independently while collaborating effectively with cross-functional teams.

Preferred Skills:

Salesforce CRM\nCRM Data Management\nData Cleansing & Mass Updates\nData Quality & Data Governance\nSales Operations\nRevenue Operations\nSales Order Processing\nContract Review\nMicrosoft Excel (advanced data manipulation)\nCustomer Record Management\nDocumentation & Compliance\n

Strong Analytical and Organizational Skills Key Highlights:

2-month contract.\nHeavy focus on CRM data management and data quality.\nNo travel required.\nLocal candidates near Raleigh/North Hills are preferred.\nExperience with Salesforce and CRM enrichment tools is highly desirable.

Work Schedule:

Hybrid (Preferred): Local candidates who can work from the office 1-2 days per week as needed.\n

Hours:

08:00 AM - 06:00 PM EST. Ampcus is an Equal Opportunity Employer. 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