Inside Sales Representative Arc3 Gases, Inc. vision insurance, paid time off, paid holidays, tuition reimbursement, 401(k), retirement plan, company vehicle United States, North Carolina, Rocky Mount 2521 North Church Street (Show on map) Aug 13, 2026 About Us Arc3 Gases is a family-owned, independent distributor of industrial gases, welding supplies, safety products, and hardgoods used in metal fabrication industries. We prioritize family values and a focus on people while safely delivering solutions to the customers we serve. Our core values include trust, responsiveness, reliability, and technical competence. Job Overview Arc3 Gases is looking for a qualified individual to fill our Inside Sales Representative position at our Rocky Mount North Carolina store. The most successful candidate for this role is someone who will help grow Arc3's profitable sales by effectively providing technical expertise, support, and service to existing and potential customers and Arc3's salesforce. Responsibilities and Duties Sell industrial, medical, and specialty gases along with welding supplies and related equipment to walk-in customers.
Provide excellent customer service in a timely manner by answering phone calls, handling customer complaints, providing all necessary paperwork in relation to purchases, retrieving stock, and assisting in loading customer vehicles.
Advise customers on equipment and materials needed and procedures to follow to complete tasks they wish to perform.
Possess strong welding product knowledge and self-management skills to deliver superior customer service.
Anticipate customer needs and expectations (i.e., product orders, potential sales, service issues, technical support needs) and share that vital information with appropriate Arc3 personnel.
Notify the purchasing department when there is a shortage or outage of products.
Act with integrity and a sense of urgency, be reliable and persistent, and build strong, long-term customer relationships.
Drive a company vehicle to deliver products to customers when the primary driver is unavailable or business needs dictate.
Always maintain a professional demeanor and appearance.
Provide support to other team members by preparing orders and ordering supplies as needed.
Perform any other duties that may be assigned by Arc3 Gases. Qualifications Must be able to work in the United States
Must be 18 years or older
Must be able to lift and carry up to 75lbs of merchandise as needed
Must have a valid license with clean driving record.
Must be willing to obtain a Class B CDL with hazmat endorsement.
Must have computer skills or some knowledge of computer order entry system.
Must have exceptional customer service communication skills.
Must have the ability to work independently and under pressure to meet deadlines. Education/Experience High School Diploma or Equivalent is required.
Welding or Technical Education is preferred. What We Offer Competitive pay and comprehensive benefits package.
Opportunities for professional growth and advancement within the company.
A supportive and dynamic work environment. Confidentiality and Discretion Arc3 Gases requires all employees to sign a non-disclosure of confidential information agreement. Benefits Annual Profit-Sharing Bonus Plan
401(k) Retirement Plan with Company Match
Health, Dental, and Vision Insurance
Health Care and Dependent Care Flexible Spending Accounts
Health Savings Accounts with Annual Company Contribution
Company Paid Short-Term and Long-Term Disability Insurance
Company Paid Life and Accidental Death and Dismemberment Insurance
Voluntary Life, Critical Illness, and Accident Insurance Employee Referral Bonus Program
Tuition Reimbursement
Paid Time Off
Paid Holidays
Employee Assistance Program
Wellness Program with Health Insurance Premium Discounts
Company Paid Uniforms
Personal Protective Equipment Reimbursements Equal Opportunity Employer. Disabled/Protected Veterans. #sales #insidesales #countersales #gas #gases #specialtygases #industrialgases #weldingsupply #weldingsupplies #weldingproducts #equipment #customers #customerservice #cdl