Technical Solutions, Inside Sales Specialist TheMasonGroup - 5.0 East Rutherford, NJ Job Details Full-time $70,000 - $110,000 a year 1 day ago Benefits Health savings account Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Vision insurance 401(k) matching Professional development assistance Opportunities for advancement Flexible schedule Life insurance Retirement plan Qualifications Customer communication Teamwork Business development Organizational skills Manufacturing Account management Full Job Description Technical Solutions, Inside Sales Specialist Industrial Equipment & Engineered Systems Technical Applications | Customer Solutions | Industrial Machinery | Capital Equipment | No 4-Year Degree Required Are you a hands-on, technically minded professional who understands industrial equipment, machinery, manufacturing processes, or engineered systems ? Do you enjoy solving problems, working with customers, and finding the right technical solution? This role gives you the opportunity to turn your technical experience into a customer-focused Technical Solutions career supporting sophisticated industrial equipment used in water treatment, processing, manufacturing, and Food & Beverage . You will work with customers, experienced Field Sales Representatives, engineers, distributors, and internal teams to understand applications, identify solutions, support proposals, and move projects from technical evaluation through order execution . You do not need to come from a traditional sales background. Experience in manufacturing, maintenance, operations, field service, mechanical or electrical equipment, applications, machine building, or industrial systems can provide an excellent foundation for this role. Why This Role Stands Out Work with high-value engineered equipment and capital machinery Focus primarily on existing customer relationships Approximately 98% existing account support / 2% new business development Consultative, solution-based selling—not high-volume cold calling Work directly with customers and experienced sales professionals Receive technical product and application training Build expertise in industrial processing and engineered systems No four-year engineering degree required for the right candidate Low travel: approximately 2%-5% High-visibility role with a direct impact on revenue and customer satisfaction What You Will Do ~ Technical Solutions & Application Support Become a key technical resource for the sales organization. Understand customer applications, processes, equipment requirements, and operating challenges Support Field Sales Representatives with technical and product expertise Analyze customer requirements and recommend equipment solutions Translate technical needs into practical commercial solutions Help determine equipment configurations and project requirements Provide technical guidance throughout the sales process Build strong relationships with customers, distributors, engineers, and internal teams Customer Engagement Work directly with customers to understand their processes, operating conditions, challenges, and business goals.

You will:

Ask the right technical and application questions Identify pain points and operational requirements Troubleshoot equipment and application challenges Recommend solutions that improve reliability, efficiency, productivity, and process performance Participate in customer meetings, demonstrations, seminars, and occasional site visits Sales Enablement & Technical Training Help the sales team become stronger technically and more effective with customers. Train Sales Representatives on products, equipment, applications, and systems Provide technical support during customer presentations Help address technical questions and customer objections Build product and application knowledge across the sales organization Project & Proposal Support Help move projects from initial qualification to successful order execution . Evaluate technical and commercial project feasibility Review customer specifications, drawings, documentation, and equipment requirements Support quotations and proposal development Review and approve Field Sales proposals before customer submission Assist with order follow-up and closing activities Coordinate with internal teams for accurate and efficient order execution Market & Competitive Knowledge Stay current on: Competitive equipment and technologies Industrial processing trends Customer applications Industry standards and benchmarks Emerging technologies Market opportunities Use this knowledge to help position the company's equipment and solutions effectively. Trade Shows & Customer Events Represent the company at: Industry trade shows Customer seminars Product demonstrations Promotional events Customer meetings You will also assist with event preparation, booth setup, demonstrations as needed. Who We Are Looking For We are looking for someone with technical curiosity, problem-solving ability, strong communication skills, and commercial awareness . You may already have technical sales experience—but you may also come from a completely different industrial background.

Your Experience Could Include:

Industrial manufacturing Mechanical or electrical equipment Machine building Automation Field service Maintenance Applications engineering Manufacturing engineering Industrial operations Production supervision Equipment installation Process equipment Water treatment Food & Beverage processing Industrial machinery Capital equipment If you understand machinery, enjoy solving problems, and like working with people, we want to hear from you. Qualifications Strong mechanical and/or electrical aptitude Ability to understand electromechanical equipment and engineered systems Strong troubleshooting and problem-solving skills Ability to read and understand technical information, specifications, drawings, and equipment documentation Excellent verbal, written, and customer-facing communication skills Professional, consultative approach to customer relationships Industrial manufacturing or processing experience preferred Technical sales, applications, automation, processing equipment, or capital equipment experience is a plus CRM experience is helpful Sales experience preferred, but strong technical professionals transitioning into sales are encouraged to apply ME, EE, CE, or other technical degree is helpful but not required Equivalent hands-on industrial experience will be considered Physical & Travel Requirements The role may occasionally require bending, stooping, kneeling, climbing, balancing, standing, and walking for extended periods during customer visits, demonstrations, trade shows, or facility visits.

Travel:

Approximately 2%-5%. Turn Your Technical Experience Into a Bigger Career This is an opportunity for a technically skilled professional to move beyond traditional manufacturing, maintenance, operations, or field service and build a career in technical solutions, application support, customer engagement, and industrial equipment. You are not simply selling a product.

You will:

Learn the technology Understand the customer's process Identify the right solution Solve technical challenges Support the sales team Help deliver measurable customer value If you understand industrial equipment and want to use that knowledge in a broader, customer-facing role, this could be the next step in your career.

What we offer:

A dynamic, flexible culture, that promotes collaboration and professional/ personal growth of each team member To be a part of a well-established team that values hard work, innovation & knows the value of its people Coaching, mentoring helping team members realize their potential, aiding in defining goals and executing them We have an aggressive growth strategy; Making way for ample advancement opportunities to transition into operations and/or direct management Competitive base package + bonus plan We have continuous training, and are firm believers that a strong, knowledgeable, well-trained staff is the reason we are at the top of our field, having continued success Our goal as leaders is to provide value , value to our clients, vendors and more importantly to our team - YOU Looking forward to getting to know you… We and our clients are equal opportunity employers and considers all applicants for positions without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other protected status.

Pay:

$70,000.00 - $110,000.00 per year

Benefits:

401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Tuition reimbursement Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person