Sales Development Representative at Identity Physical Therapy LLC Sales Development Representative at Identity Physical Therapy LLC in Livingston, New Jersey Posted in about 4 hours ago.

Type:

full-time

Sales Development Representative Company:

Identity Physical Therapy Location:

West Orange, NJ Position:

Full Time Total Compensation:

$55,000 to $75,000 per year About the Role This is your chance to join Identity Physical Therapy, a boutique physical therapy practice that helps athletes and active adults move better, feel stronger, and get back to doing what they love! We are looking for a friendly, motivated, and organized Sales Development Representative to be the first point of contact for people interested in our services. You will connect with new leads, learn more about what they are dealing with and what they want to get back to, and help them take the next step toward recovery. This role also includes administrative responsibilities that help keep the practice organized and ensure a great experience for both prospective and current patients. What You'll Do Sales Connect with prospective clients who reach out through our ads, website, social media, and other marketing channels Have phone conversations with prospective clients to learn more about their pain points, goals, and needs, explain how we can help, and determine whether Identity Physical Therapy is the right fit for them Schedule Free Discovery (Consultation) Visits for prospective clients through our booking system Follow up with leads who have not booked yet to answer questions, address concerns, and help them take the appropriate next step Reach out to leads in our CRM and email database to reconnect with people who may still be interested in working with us Track prospective clients throughout the sales process and make sure our sales pipeline stays organized, accurate, and up to date Maintain a minimum 50% conversion rate from qualified leads to booked Discovery Visits Work closely with our Physical Therapists to make sure every prospective and current patient feels supported, valued, and cared for throughout their experience with Identity Physical Therapy Administrative Make sure each new patient has a Welcome Box prepared and ready before their first visit Keep the treatment room stocked and organized with folders and materials the team needs Send patient testimonials to prospective clients before their Discovery Visit so they can learn more about the experiences of other ID PT patients Keep our CRM organized and up to date, including contact tags, pipeline stages, and other important lead and patient information Stay on top of medical insurance related tasks, including checking eligibility and deductibles, tracking insurance payments, monitoring claims, handling denials, and submitting reconsiderations when needed Help build and maintain relationships with local businesses, gyms, and community partners through ongoing networking and outreach Who You Are Outgoing, caring, and confident on the phone Great at listening, asking questions, and connecting with people A strong communicator who can make people feel comfortable and understood Organized, dependable, and able to stay on top of multiple responsibilities Able to follow a clear sales process while still having natural, genuine conversations Self motivated and comfortable taking initiative Excited to learn, improve, and grow with a company that values personal and professional development Compensation & Benefits $55,000 to $75,000 total compensation Bonus opportunities for meeting performance goals Paid time off and company holidays Weekly mentorship, training, and growth coaching Opportunities for leadership and career advancement as the company grows Why You'll Love Working Here We're not a large corporate clinic. We're a small, passionate team that genuinely cares about the people we work with, both our patients and our staff. At Identity Physical Therapy, you'll have the opportunity to learn new skills, take on more responsibility, and grow alongside the company. You'll receive one on one training and mentorship, work in a fun and encouraging environment, and have the opportunity to make a real difference in people's lives every day. As we continue to grow, there will also be opportunities to advance into leadership, operations, or management roles. Ready to Apply? If you enjoy connecting with people, believe in personal growth, and want to be part of a growing company where your work has a real impact, we would love to meet you!