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Tri-Steel Corporation
Inside Sales
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Job Description
Inside Sales SpecialistPosition OverviewWe are seeking a proactive Inside Sales Specialist to drive pipeline growth and revenue by qualifying inbound leads, generating new opportunities, and managing the full inside-sales lifecycle. The role focuses on rapid follow-up, high-volume outreach (inbound and outbound), accurate quoting and order processing, and nurturing relationships to close deals and expand accounts. You will leverage CRM and sales engagement tools to maintain data hygiene, track KPIs, and continuously optimize the sales process.
Key ResponsibilitiesManage and advance a high-volume sales pipeline through consistent outreach, lead follow-up, and opportunity qualification.
Conduct lead generation and prospecting activities including cold calling, email outreach, social selling, and LinkedIn Sales Navigator engagement.
Qualify leads using established frameworks (e.g., BANT) and prioritize opportunities for the field sales or account management teams.
Execute inbound and outbound sales campaigns using sales engagement platforms (Outreach, SalesLoft) and marketing automation tools (Marketo, Pardot).Monitor and report on sales KPIs using Excel/Google Sheets and CRM reporting tools; proactively identify trends and areas for improvement.
Leverage telephony/VoIP and live chat platforms to engage prospects, respond to inquiries, and provide exceptional customer service.
Identify and execute upsell and cross-sell opportunities within assigned accounts to increase customer lifetime value and retention.
Coordinate internally with marketing, product, and customer success to align messaging, support campaigns, and ensure smooth handoffs.
Negotiate terms within defined guidelines to close deals and escalate complex pricing/contract issues as needed.
Qualifications3+ years of inside sales, manufacturing sales, B2B or B2C sales experience with a track record of meeting or exceeding quota.
Proficiency with CRMs such as Salesforce, HubSpot, and Microsoft Dynamics; strong CRM data hygiene and reporting experience.
Strong analytical skills with experience using Excel and Google Sheets for data entry, KPI tracking, and performance analysis.
Excellent verbal and written communication, negotiation, and customer service skills with a consultative sales approach.Detail-oriented, metrics-driven, and able to collaborate cross-functionally while working independently to drive results.
Key ResponsibilitiesManage and advance a high-volume sales pipeline through consistent outreach, lead follow-up, and opportunity qualification.
Conduct lead generation and prospecting activities including cold calling, email outreach, social selling, and LinkedIn Sales Navigator engagement.
Qualify leads using established frameworks (e.g., BANT) and prioritize opportunities for the field sales or account management teams.
Execute inbound and outbound sales campaigns using sales engagement platforms (Outreach, SalesLoft) and marketing automation tools (Marketo, Pardot).Monitor and report on sales KPIs using Excel/Google Sheets and CRM reporting tools; proactively identify trends and areas for improvement.
Leverage telephony/VoIP and live chat platforms to engage prospects, respond to inquiries, and provide exceptional customer service.
Identify and execute upsell and cross-sell opportunities within assigned accounts to increase customer lifetime value and retention.
Coordinate internally with marketing, product, and customer success to align messaging, support campaigns, and ensure smooth handoffs.
Negotiate terms within defined guidelines to close deals and escalate complex pricing/contract issues as needed.
Qualifications3+ years of inside sales, manufacturing sales, B2B or B2C sales experience with a track record of meeting or exceeding quota.
Proficiency with CRMs such as Salesforce, HubSpot, and Microsoft Dynamics; strong CRM data hygiene and reporting experience.
Strong analytical skills with experience using Excel and Google Sheets for data entry, KPI tracking, and performance analysis.
Excellent verbal and written communication, negotiation, and customer service skills with a consultative sales approach.Detail-oriented, metrics-driven, and able to collaborate cross-functionally while working independently to drive results.