Customer Success Representative (Logistics) Company Overview We are recruiting on behalf of a premier, fast-growing logistics and freight brokerage firm located in Waldwick, NJ . Known for delivering top-tier transportation solutions, they are looking for an energetic, highly organized, and motivated professional to join their team. This is a Temp-to-Hire opportunity offering long-term career growth in a resilient industry. Job Summary As a Customer Success Representative, you will be the bridge between clients and transportation networks. You will play a pivotal role in growing business through outbound outreach, bidding on new opportunities, and managing the day-to-day coordination of freight movements. This is a dynamic role combining sales hustle with operational excellence.
Key Responsibilities Business Development:
Actively make cold calls and outbound inquiries to prospect new clients and secure new business opportunities.
Bidding & Pricing:
Analyze market trends to bid competitively on freight business and secure profitable margins.
Carrier Procurement:
Negotiate rates and contract terms with trucking companies to ensure cost-effective and reliable transportation.
Logistics Coordination:
Oversee the scheduling, dispatching, and tracking of shipments from pickup to delivery, ensuring seamless execution.
Relationship Management:
Provide exceptional customer service to existing clients, resolving issues proactively and maintaining high satisfaction.
Data Integrity:
Maintain accurate records of shipments, rates, and communications within internal systems.
Qualifications & Skills Communication Mastery:
Comfortable and confident making a high volume of cold calls and negotiating effectively on the phone.
Top-Tier Organization:
Ability to multitask, prioritize shifting demands, and manage tight deadlines without breaking a sweat.
Problem-Solving Skills:
Quick on your feet when logistics hiccups arise, with a knack for finding win-win solutions.
Language Skills:
Bilingual is a major plus, though not strictly required.
Experience:
Previous experience in logistics, freight brokerage, customer success, or inside sales is preferred, but the right attitude and work ethic will be trained.
Position Details & Compensation Location:
Waldwick, NJ (In-Office)
Schedule:
Monday to Friday, 9:00 AM - 5:00
PM Pay Rate:
$22.00 - $24.00 per hour (Depending on experience)
Job Type:
Full-time, Temp-to-Hire How to Apply Apply directly through PrideStaff today for immediate consideration! Customer Success Representative (Logistics) Company Overview We are recruiting on behalf of a premier, fast-growing logistics and freight brokerage firm located in Waldwick, NJ . Known for delivering top-tier transportation solutions, they are looking for an energetic, highly organized, and motivated professional to join their team. This is a Temp-to-Hire opportunity offering long-term career growth in a resilient industry. Job Summary As a Customer Success Representative, you will be the bridge between clients and transportation networks. You will play a pivotal role in growing business through outbound outreach, bidding on new opportunities, and managing the day-to-day coordination of freight movements. This is a dynamic role combining sales hustle with operational excellence.
Key Responsibilities Business Development:
Actively make cold calls and outbound inquiries to prospect new clients and secure new business opportunities.
Bidding & Pricing:
Analyze market trends to bid competitively on freight business and secure profitable margins.
Carrier Procurement:
Negotiate rates and contract terms with trucking companies to ensure cost-effective and reliable transportation.
Logistics Coordination:
Oversee the scheduling, dispatching, and tracking of shipments from pickup to delivery, ensuring seamless execution.
Relationship Management:
Provide exceptional customer service to existing clients, resolving issues proactively and maintaining high satisfaction.
Data Integrity:
Maintain accurate records of shipments, rates, and communications within internal systems.
Qualifications & Skills Communication Mastery:
Comfortable and confident making a high volume of cold calls and negotiating effectively on the phone.
Top-Tier Organization:
Ability to multitask, prioritize shifting demands, and manage tight deadlines without breaking a sweat.
Problem-Solving Skills:
Quick on your feet when logistics hiccups arise, with a knack for finding win-win solutions.
Language Skills:
Bilingual is a major plus, though not strictly required.
Experience:
Previous experience in logistics, freight brokerage, customer success, or inside sales is preferred, but the right attitude and work ethic will be trained.
Position Details & Compensation Location:
Waldwick, NJ (In-Office)
Schedule:
Monday to Friday, 9:00 AM - 5:00
PM Pay Rate:
$24.00 - $28.00 per hour (Depending on experience)
Job Type:
Full-time, Temp-to-Hire How to Apply Apply directly through PrideStaff today for immediate consideration!
