Call Center Sales & Appointment Coordinator Slate Medspa Wayne, NJ Job Details Full-time $18 - $22 an hour 5 hours ago Benefits Paid time off Employee discount Qualifications CRM software Spanish Teamwork Interpersonal skills Meeting or exceeding sales goals Appointment scheduling Full Job Description Call Center Sales & Appointment Coordinator Full-Time | Hourly Pay

+ Commission/Incentives

+ In-House Treatment Perks Slate Medspa is seeking a confident, energetic and highly organized Call Center Sales & Appointment Coordinator to join our team. This is a high-volume, performance-driven phone position for someone who is comfortable communicating with prospective and existing clients throughout the day by phone, text and email. No traditional cold calling. You will primarily work with warm leads—people who have already expressed interest in Slate Medspa, our treatments or promotions. Your goal is to respond quickly, build rapport, follow up consistently and turn client inquiries into booked appointments. The ideal candidate has experience in a call center, automotive BDC, inside sales, appointment setting, lead management or another high-volume phone environment. An interest in aesthetics, beauty and wellness is strongly preferred. Responsibilities Manage a high volume of inbound and outbound calls, texts and emails. Respond promptly and professionally to new leads. Follow up with prospective clients who have expressed interest but have not yet booked. Convert inquiries into scheduled consultations and treatment appointments. Build rapport, identify client needs and confidently communicate treatments and current promotions. Maintain organized and consistent follow-up with leads and existing clients. Accurately document client communication, appointments and follow-up activity. Meet individual and team goals for lead response, follow-up and appointments booked. Participate in ongoing sales, treatment and customer-service training. Qualifications Previous call center, automotive BDC, inside sales, appointment-setting, telemarketing or high-volume customer service experience strongly preferred. Comfortable making and receiving a high volume of calls throughout the workday . Confident, polished and personable telephone presence. Strong sales, appointment-setting and follow-up skills. Comfortable working toward performance goals and commission-based incentives. Strong computer skills and ability to learn scheduling, CRM and lead-management systems. Excellent verbal and written communication skills. Organized, reliable, self-motivated and team-oriented. Experience in medspa, aesthetics, beauty, cosmetic, medical or wellness services is a plus, but not required . Schedule & Compensation Full-time position. Competitive hourly pay plus commission and performance-based incentives . In-house medspa treatment perks. Must be available for some weekday evenings. Saturday availability from 10 AM-6 PM is required. If you're confident on the phone, motivated by results and interested in the aesthetics industry, we'd love to hear from you.

Job Type:

Full-time Pay:

$18.00 - $22.00 per hour

Benefits:

Employee discount Paid time off Application Question(s): In your most recent phone-based position, approximately how many inbound and outbound calls did you handle on a typical day? Please briefly describe your experience following up with leads and converting inquiries into appointments or sales. This full-time position requires availability for some weekday evenings and Saturdays from 10 AM-6 PM. Are you able to meet this schedule requirement?

Experience:

Call center, BDC, inside sales or appointment setting: 1 year (Required)

Language:

Spanish (Required) Ability to

Commute:

Wayne, NJ 07470 (Required)

Work Location:

In person