Service Coordinator Confidential company in the construction retial business is seeking a Post Sales Service Coordinator to join our winning team. The right candidate will be responsible for answering calls, coordinate with the sales team and scheduling in-home service for our technicians.

Responsibilities Include:

Provide the highest quality of customer service to our customers Resolve service-related issues related to customers' orders at all times providing the highest quality of customer service via phone and email Schedule service appointments for our technicians Coordinate and communicate with our sales personnel regarding service Confirms resolutions as related to customer orders to all assigned service-related requests Complete reports and other tasks and assignments as required Act as liaison between our customers, service technicians, and manufacturers

Key Competencies:

Excellent communication and interpersonal skills, with a focus on customer service as a priority Strong ability to problem- solve Highly motivated, positive and professional demeanor Ability to work in a fast-paced environment Talented multitasker, consistently able to meet deadlines Time management skills Top performer, who can instill pride of workmanship

Qualifications and Skills:

High School Diploma or GED required Some College preferred 1-3 years of Post Sales, Service, Coordinator experience Excellent Customer Service Skills Strong computer skills (Microsoft Office, Outlook, Excel, Word, and AS400) Prior call center and/or dispatch experience is preferable Strong Interpersonal skills

Salary and Benefits:

$18-$20 per hour to start, commensurate with experience Medical/Dental/Life/LTD Paid Time Off (Sick, PTO, Vacation) Comprehensive 401(K) retirement savings program

Physical Requirements:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk, talk, see and hear. The employee can expect to work in a favorable environment.

Job Type:

Full-time Pay:

$18.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Required) Ability to

Relocate:

Brentwood, NY 11717: Relocate before starting work (Required)

Work Location:

In person