We are a well-established, family-owned company and a leading force in our industry. If you are looking to join a collaborative team that is rapidly expanding and promotes career development, this is where you belong! We offer competitive compensation and a comprehensive benefits package which includes Medical, Dental, Vision, FSA, 401(k) + Generous Match, Retirement Savings, Paid Vacation, Paid Sick Time, Paid Family Leave and much more. About the Position The Sales Support Specialist's primary responsibility is to work with the order management system, providing excellent customer service to our clients as well as to our sales team and supplier partners. As part of our Sales Support team, you will be ensuring customer satisfaction by answering inquiries via phone and email, providing product information, processing purchase orders, returns and samples requests. Work Hours and Location Candidates must have weekend availability throughout the year as a part of their regular schedule, as occasional weekend shifts are an essential aspect of this position. Flexibility to work additional hours, including holidays, may also be required based on the needs of the business. This position is located in our Long Island Office (Suffolk County). Responsibilities Consistently interacting with the sales team, assisting with their orders and samples requests. Process customer orders and returns. Assist customers with their inquiries/complaints. Job Type Full-time Benefits 401k (with company match) Dental insurance Disability insurance Employee Referral program Health insurance Life insurance Paid orientation Paid sick time Paid time off Paid training Parental leave Vision insurance What We Are Looking For in an Ideal Candidate Strong problem-solving skills with a knack for finding innovative solutions. Highly detail-oriented, ensuring accuracy in all aspects of order processing and marketing material distribution. Excellent written and verbal communication skills, with the ability to represent the brand effectively. A positive, friendly attitude with a customer-centric focus. Proficiency in Microsoft Office (Outlook, Word, PowerPoint); familiarity with marketing tools such as Adobe and Photoshop is a plus. Team-oriented, capable of thriving in a fast-paced, collaborative environment.

Full-time schedule:

Monday through Friday. Must be comfortable working both independently and as part of a team to meet goals. Must be able to work in a fast-paced, high-pressure environment.

Job Type:

Full-time Pay:

From $24.04 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Parental leave Referral program Vision insurance

Work Location:

In person