Exception Role

We are looking for a highly organized and detail-oriented Sales Assistant to join our team on a long-term contract basis in Williamsville, New York. In this role, you will play a key part in ensuring accurate and efficient processing of sales orders while supporting a dynamic sales team. This position requires strong analytical skills, adaptability, and the ability to work independently to meet deadlines and optimize team performance.

Responsibilities:

• Process sales orders with accuracy and efficiency, ensuring timely delivery to meet customer expectations.
• Collaborate with sales representatives and management to coordinate order changes and address customer needs.
• Monitor account activity for assigned groups and provide insights through regular reporting on market trends, sales outcomes, and team performance.
• Manage leads and order activities within specific account sizes or geographic territories, ensuring smooth workflow.
• Prepare product or service quotes for prospective clients and support pre-sales activities.
• Verify the accuracy of orders and address discrepancies to maintain high-quality service standards.
• Track data using monitoring tools and create detailed reports for management decision-making.
• Resolve non-routine issues by analyzing situations and providing effective recommendations.
• Ensure compliance with organizational policies and procedures while working independently on assignments.
• Communicate effectively with internal and external stakeholders to ensure alignment and progress.