Job Title:

Inside Sales Representative Location:

Cleveland, OH (In-Office)

Job Type:

Full Time Pay:

60-70K plus strong commission opportunity

About Growl Products:

Growl Products is a North American manufacturer and distributor of cutting-edge personal protective equipment — including nitrile gloves, heavy-duty work gloves, welding gloves, cut-resistant gloves, and industrial stay-wet towels. Based in North America, we are fiercely committed to quality, safety, and the people who rely on our products every day.

Job Overview:

We are seeking a highly motivated and results driven Inside Sales Representative to join our team. This role is responsible for driving sales growth through proactive outbound prospecting, managing inbound customer inquiries, building strong client relationships, and supporting the sales process from lead generation to order fulfillment. The ideal candidate is an excellent communicator with strong organizational skills, a customer-first mindset, and the ability to thrive in a fast-paced sales environment.

Key Responsibilities:

1. Sales Development & Lead Generation Proactively generates new business opportunities through outbound calls, email campaigns, and follow-up activities. Qualify inbound leads and customer inquiries to convert opportunities into sales. Identify and pursue new dealers, distributors, and customer accounts. Maintain a healthy sales pipeline and consistently meet activity targets. 2. Customer Relationship Management Build and maintain strong relationships with new and existing customers. Provide product recommendations, pricing details, and availability updates. Respond promptly to customer inquiries and resolve concerns in a professional manner. Coordinate with Account Managers and Operations for smooth handoff and order support. 3. Quotation & Follow-Up Prepare and send quotes, proposals, and product pricing sheets. Follow up on open quotes, pending approvals, and incomplete orders. Ensure all sales records and customer data are updated accurately in the CRM. 4. Sales Reporting & Performance Tracking Maintain daily sales activity reports and pipeline updates. Track conversion rates, quote status, and monthly sales targets. Provide regular updates to management on sales progress and market feedback. Support sales campaigns, promotions, and product launches.

Technical Requirements:

Software:

Proficiency in HubSpot CRM is highly preferred.

Productivity Tools:

Strong working knowledge of Microsoft Excel, Outlook, Word, and PowerPoint.

Communication Tools:

Experience using email, phone systems, and video conferencing tools.

Sales Reporting:

Ability to prepare and maintain accurate sales reports and dashboards.

Core Competencies Sales Driven:

Strong focus on achieving and exceeding sales targets.

Customer-Focused:

Builds trust and maintains long-term client relationships.

Detail-Oriented:

Ensures accuracy in quotes and CRM data.

Proactive Mindset:

Identifies opportunities and follows through consistently.

Responsiveness:

Maintains timely communication with customers and internal teams.

Accountability:

Takes ownership of assigned accounts and sales goals.

Qualifications:

Minimum of 2 years of experience in inside sales, customer service, or account support Proven ability to manage multiple customer accounts and sales leads simultaneously Strong communication, follow-up, and negotiation skills Experience in CRM systems and Microsoft Office Suite Experience in B2B sales, dealer support, or product distribution is an asset

Pay:

$60,000.00 - $70,000.00 per year Application Question(s): Where are you located? Have you done inside sales before? / Tell me about your experience with inside sales. What drives you and gets you out of bed in the morning? Tell me a success story from your past where you closed a sale or acquired a customer from scratch. Do you enjoy using a CRM, and what experience do you have with one?

Work Location:

In person