YOUR MISSIONThe Inside Sales Representative works in team with the external sales representative. It is his/her responsibility to ensure excellent service and customer communication for a fixed territory or customer's base. English is mandatory, Spanish a is big advantage.

As an Inside Sales Representative, you will be integral to driving sales growth and fostering strong customer relationships. Reporting to the Sales Manager, your core responsibilities will include engaging with clients through effective communication and exceptional customer service. Utilizing your premium skills in B2B sales, negotiation, and CRM software, you will identify opportunities and close deals. Your relevant experience in business development and outbound calling will enhance our sales efforts, making you a vital part of our dynamic team focused on achieving ambitious targets and delivering outstanding results.

Opening new accounts (30%) and extending the assortment portfolio with defined existing accounts (70%) is part of the daily work.

Supporting customer satisfaction and loyalty while moving the customer to the most efficient sales channel (e.g. online) is very important.

Acts as the responsible salesperson between the company and the assigned customers.

Administers client data in internal support systems (IT).Making offers with correct price calculations and following up on these offers.

Booking orders and educate customers to use our E-Shop.

Support of the complete team (External & Internal) with different tasks.

Uses, primarily, tele sales tools/knowledge/skills actively and effectively to manage sales across assigned customers and their potential estimation. Aims to continuously expand the business relationship with the defined customers and pushes to cross-sell the sealing assortment.

Ensures the proper sales channel assignment of the customers, especially with the aim of digital rate increase, meaning online migration.

Knows customer's business environment and goals as well as customer segment incl. products & applications. Knows competitive environment, key suppliers and buying behavior.

Leads Customer Relationship Management, representing the company's interests towards the customers, representing customers' requirements. Ensures speedy handling of customer complaints and enquiries.

Identifies, manages and successfully concludes sales opportunities by persuading and influencing customers to choose products and services.

Reports periodically with the external sales on his/her sales project portfolio.

Responsible for an efficient handling of all occurring sales activitiesWork under pressure to get order out on time and is not afraid to call.

Flexibility to multi-task as member of small team

YOUR PROFILE

Strong proficiency in English and excellent communication skillsProven customer service and sales experienceDemonstrated ability in negotiation and B2B sales with technical productsUnderstanding commercial aspects of solution/ service sellingIT knowledge, Excel, CRM, Microsoft OfficeInternal and external Communication skillsTele selling capabilitiesAmbitious, reliable, open minded, organizedEnglish and Spanish (Required)

YOUR BENEFITSA

permanent full-time position in a key role within an international organizationA dynamic working environment with short decision linesOpportunities for professional growth and increased responsibilityClose collaboration with motivated colleagues across multiple countries401(k) with company matchDental, health, and vision insurancePaid time off