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Carter Lumber

Sales Support

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What they do

A Sales Support Specialist works as part of a sales team to provide support to sales representatives and assist with customer service. Manages data used by a sales team. Reviews orders and customer requests, and works to resolve customer issues related to sales. May research and develop leads for sales.

$59,688 / year median in Ohio

+3% projected growth

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Job Description

A Carter Lumber Sales Support Associate is responsible for the success of sales by assisting the Sales Specialists and Outside Sales Representative's with general sales and service activities within the assigned region. This is accomplished by processing orders and scheduling deliveries for sales in a timely and efficient manner. A strong belief in the mission and goals of the company are necessary to this position.
Requirements:
Previous sales with building materials experience Friendly, outgoing personality Ability to effectively communicate with others Ability to participate effectively as a team member Knowledge of Microsoft Office including
Outlook, Word, Excel and Power Point Responsibilities:
Assists Sales Specialists by entering and placing orders. Handles incoming services and schedules the orders accordingly. Ability to work with software programs to make simple revisions or quote smaller projects. Ensures all sales orders are placed and delivered on time. Communicates with vendors for processing package, model home or conversion discounts. Keeps line of communication open between Sales Specialists, Outside Sales Representatives and customers to ensure that the services are processed in an accurate and in a timely manner. Identifies personal growth needs and improvement opportunities; seeks to obtain product information; learns about building packages and products. Completes required training and development courses. Benefits (full-time employees) Health, Dental, Vision (Single and Family Plans) available after 30 days of employment Short and Long-Term Disability Company-paid life insurance and AD&D Optional supplemental life insurance Company-match 401(k) Vacation time and paid holidays Vendor incentives Room for growth; we promote from within! Military encouraged to apply!