Event Sales & Hospitality Coordinator Cleveland Field Kitchen |

Chagrin Falls, Ohio Pay:

$25-$30 per hour, based on experience

Job Type:

Part-time/Full-Time, approximately 30 hours per week, may vary by week & events

Bonus:

Eligible for quarterly performance bonuses

Schedule:

Primarily weekdays, with some evenings and weekends required About Cleveland Field Kitchen Cleveland Field Kitchen is a boutique catering and events company specializing in thoughtful, seasonal food and genuine hospitality. We create weddings, corporate events, intimate dinners, and large celebrations throughout Northeast Ohio. Our work is rooted in local food, meaningful connections, sustainability, and making every guest feel cared for. We are a collaborative, women-led company that values creativity, kindness, organization, adaptability, and continuous improvement. About the Position The Event Sales & Hospitality Coordinator is one of the first people our prospective clients meet. This person guides clients from their initial inquiry through booking and event planning, creating a warm, organized, and professional experience at every step. This is a relationship-focused sales and coordination position. You will learn what matters to each client, develop customized proposals, communicate our value, and help turn their vision into a well-planned event. Because we are a growing boutique catering company, everyone occasionally pitches in beyond their primary role. The right person will be adaptable, positive, and willing to help the team wherever needed. Primary ResponsibilitiesEvent Sales and Client Relationships Respond promptly and professionally to new event inquiries. Conduct discovery calls and guide prospective clients through the sales process. Create customized proposals, menus, contracts, and invoices using HoneyBook. Follow up consistently with prospective clients and maintain an organized sales pipeline. Communicate Cleveland Field Kitchen's services, values, and approach with warmth and confidence. Build lasting relationships with clients, venues, planners, and industry partners. Participate in venue tours, networking events, tastings, and business-development opportunities. Event Planning and Coordination Guide booked clients through the planning process. Coordinate event details, timelines, rentals, floor plans, guest counts, and service needs. Schedule and attend client meetings, tastings, walkthroughs, and site visits. Maintain accurate client files, notes, tasks, and event information. Work closely with our culinary, hospitality, and operations teams to ensure event details are clearly communicated. Attend select events to support the client and team and help ensure an exceptional guest experience. Identify potential challenges early and communicate proactively with clients and team members. Team and Business Support Participate in weekly sales and operations meetings. Support venue partnerships, marketing initiatives, social media content, and special projects as needed. Assist with event preparation or other operational responsibilities when necessary. Contribute to a positive, collaborative, and solutions-focused workplace. Required Qualifications At least two years of experience in event sales, catering sales, wedding planning, venue sales, hospitality, or a comparable client-facing role. Excellent written and verbal communication skills. Strong sales instincts and the ability to build trust with prospective clients. Exceptional organization, accuracy, and attention to detail. Ability to manage multiple clients, events, priorities, and deadlines simultaneously. Professional, warm, responsive, and confident when working with clients. Ability to work independently while collaborating with a close-knit team. Comfortable using technology and learning new systems. Availability for occasional evenings and weekends. Valid driver's license and reliable transportation. Preferred Experience Experience with any of the following is helpful but not required: Catering, restaurant, venue, or wedding operations HoneyBook or another customer relationship management system Google Workspace Asana Canva Event timelines, floor plans, or rental coordination Social media or hospitality marketing You May Be a Great Fit If You Genuinely enjoy taking care of people. Appreciate seasonal food, local farms, and supporting local businesses. Bring a positive, can-do attitude to your work. Take ownership and follow through without needing frequent reminders. Enjoy sales because you like connecting people with the right experience. Remain calm, professional, and resourceful when plans change. Notice details and solve problems before they grow. Enjoy working on a small team where everyone supports one another. Want to grow with a company and contribute ideas that make it better. Compensation and Benefits $25-$30 per hour, based on experience Approximately 30 hours per week, with seasonal variation Quarterly performance bonus opportunity Paid time off Flexible weekday scheduling when business needs allow Mileage reimbursement or car allowance for approved business travel Phone allowance Company-provided computer Employee meals during events and tastings Cleveland Field Kitchen apparel Discounts on select Cleveland Field Kitchen events and experiences Professional-development opportunities Opportunity to grow into leadership position as the company expands Schedule and Work Location This is primarily an in-person position based in Chagrin Falls, Ohio. Some administrative work may be completed remotely when appropriate however, we want to be clear that this is an in-person position. The typical schedule includes weekday business hours, but occasional evenings and weekends are required for client meetings, tastings, networking events, site visits, and event support. Hours may vary based on the seasonal nature of the catering business. How to Apply Please submit your resume and a brief cover letter answering the following questions: Why does hospitality matter to you? What interests you about working with Cleveland Field Kitchen? Tell us about a memorable experience you helped create for a client or guest. We believe great hospitality begins with caring—for our clients, our teammates, and our community. If that sounds like you, we would love to meet you. Cleveland Field Kitchen is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs.

Pay:

$25.00 - $30.00 per hour Expected hours: 20.0 - 50.0 per week

Benefits:

Employee discount Health insurance Health savings account Paid time off Parental leave Professional development assistance Referral program

Work Location:

In person