Summary:

A Business Development Consultant (BDC) plays a key role in recruiting new customers and maintaining relationships with current customers. A BDC utilizes our online e-Leads program to assist customers in the search of a new vehicle through phone calls, email, and text.

Reports To:

Business Development Manager Job Duties:

Contact new and existing customers to discuss current sales promotions. Set appointments for customers. Collaborate with Sales team on appointments and customer needs. Respond to inbound phone calls and internet inquiries to develop customer trust and generate customer visits to our stores. Follow up with customers to ensure satisfaction and to produce referrals. Urge sales by being honest, persuasive, and taking initiative to get the job done. Other duties as assigned.

Qualifications:

Must have excellent customer service and a desire to help customers Ability to work well in a team-oriented atmosphere Detail oriented and proficient with computers, email, smart phones, and the internet 1+ year(s) experience in customer service, sales, or related work Basic Microsoft Office Suite knowledge -

Excel, PowerPoint, Word Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance

Experience:

Business development: 1 year (Preferred)

Customer Service:

2 years (Required)

Sales:

1 year (Preferred)

Work Location:

In person